Full Time First Shift Scheduling Coordinator

Scheduling Coordinator Customer Service & Operations Support

Full-Time | First Shift | In-Office | KRE Security, LLC

Location: 16600 Pottsville Pike, Hamburg, PA 19526

Schedule: MondayFriday | 6:00 AM2:00 PM

KRE Security, LLC is seeking a friendly, organized, and customer-focused Scheduling Coordinator to join our growing administrative team in Hamburg, PA. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping people, and can confidently manage multiple responsibilities while keeping daily operations running smoothly. If you communicate well under pressure, stay organized, and enjoy being the go-to person for solving problems and supporting a team, this role could be a perfect fit. As one of the main points of contact for our employees and supervisors, you'll coordinate staffing, address scheduling needs, and provide professional support throughout the day. No two days are exactly alike, making this an ideal position for someone who enjoys variety, teamwork, and staying busy.

• Communicate professionally and positively with employees, supervisors, and management
• Create, manage, and adjust employee schedules across multiple client locations
• Handle frequent phone calls, emails, and scheduling updates with professionalism and accuracy
• Respond quickly and calmly to call-offs, shift changes, and urgent staffing needs
• Help employees resolve scheduling conflicts using a customer service-focused approach
• Coordinate coverage for open shifts and last-minute staffing changes
• Maintain accurate and detailed scheduling records using company systems and databases
• Use Microsoft 365, Outlook, and Google Workspace to manage daily operations and communication
• Work closely with management and Recruiting to support staffing and operational needs
• Handle confidential employee information professionally and discreetly
• Communicate important scheduling and operational updates to the next shift

What We're Looking For

• Strong customer service and communication skills
• Friendly, professional, and solution-oriented attitude
• Ability to multitask and stay organized in a fast-moving environment
• Comfort handling multiple phone calls, emails, and schedule changes throughout the shift
• Strong attention to detail and time-management skills
• Dependable, punctual, and team-oriented mindset
• Ability to remain calm and professional under pressure
• Experience in customer service, dispatching, scheduling, call center operations, administrative support, hospitality, or workforce coordination is preferred
• Proficiency with Microsoft 365, Outlook, and Google applications
• Ability to work on-site at our Hamburg, PA office

Compensation & Benefits

• Starting Pay: $20.00 per hour
• Pay Increases: Raises at six months and one year, followed by a 3% annual increase
• Paid Time Off: Begin accruing up to 40 hours of PTO after successfully completing the 60-day probationary period
• Benefits: Medical, dental, and vision insurance available after the 60-day probationary period
• Career Growth: Opportunities for advancement within the company
• Work Environment: Join a stable, family-owned company that values its employees and promotes long-term careers
• Consistent Schedule: Monday through Friday, 6:00 AM2:00 PM

Why Join KRE Security? At KRE Security, LLC, our Scheduling Coordinators are a critical part of our daily operations and employee support team. We value professionalism, teamwork, accountability, and clear communication while creating a positive workplace where employees feel supported and respected. As a family-owned company, we believe in investing in our employees and providing meaningful opportunities for growth and advancement. This role is ideal for someone who enjoys helping people, solving problems, staying productive, and being part of a strong team where their work makes a difference every day.

Compensation: $20.00 per hour