CSR/ Customer Service Representative

Apply for the CSR/ Customer Service Representative role at Collabera . This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range $18.00/hr - $21.00/hr Position Details Client: Banking Industry Job Title: Customer Service Representative Location: Chandler, AZ 85224 Onsite Duration: 12 Months + Possible Extension/Conversion Schedule: Mon-Fri: Std Business Hours Start Date: ASAP - Apply Now! Pay Range: $18/hr - $21/hr Required Skills 2 or more years of customer service experience and below skills. Ability to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information. Computer literacy and proficiency in using Outlook, Word, and PowerPoint is a requirement. Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constantly changing call center environment. Strong communication skills, great grammar, and ability to communicate with management, peers, and clients. Robust customer service skills and ability to resolve and de‑escalate difficult situations and prevent client dissatisfaction with respect and poise. Positive attitude, embracing coaching as an opportunity to improve in current role. Ability to handle confidential matters and sensitive information responsibly. Ambitious and self‑motivating. Benefits Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term disability insurance, short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually (subject to applicable eligibility requirements). Seniority Level Mid‑Senior level Employment Type Contract Job Function Other Referrals increase your chances of interviewing at Collabera by 2x. #J-18808-Ljbffr Collabera