Sr. ServiceNow Developer

Sr. ServiceNow Developer, Atlanta, GA, US As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stakeholders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization’s use of ServiceNow. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Responsibilities Design, develop, and implement ServiceNow solutions, including customizations and integrations. Collaborate with stakeholders to gather, analyze, and refine requirements. Customize and configure ServiceNow applications, modules, and workflows. Troubleshoot and resolve technical issues on the ServiceNow platform. Develop and maintain technical documentation, including system designs and user guides. Mentor junior developers and contribute to the team’s technical growth. Stay updated on the latest ServiceNow features and industry best practices. Ensure compliance with coding standards, security policies, and best practices. Conduct code reviews and actively participate in design discussions. Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. At least 5+ years of hands‑on experience with ServiceNow development and administration. Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS. Strong understanding of ITSM and ITOM processes, including workflows and automation. Proven experience with ServiceNow modules such as ITSM, CSM (Customer Service Management), and HAM (Hardware Asset Management). Familiarity with Agile/Scrum methodologies for project delivery. Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable. Excellent problem‑solving skills and attention to detail. Strong communication and collaboration skills to work effectively with cross‑functional teams. Skill Matrix ServiceNow platform expertise (development, configuration, integration). Required 6 Years JavaScript and scripting knowledge. Required 6 Years API integration (REST/SOAP web services). Required 6 Years ITSM and ITOM process optimization. Required 6 Years ITSM, CSM, HAM, and FSM experience Required 6 Years Agile/Scrum project delivery. Required 6 Years Technical documentation and system design. Required 6 Years Troubleshooting and analytical thinking. Required 6 Years Benefits At IntelliBee Long‑Term Stability: Join us on multi‑year opportunities with room to grow. Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well. Future Planning: Enroll in our 401(k) program and invest in your financial security. GC Assistance: We support immediate Green Card processing if required. #J-18808-Ljbffr Intellibee Inc