Part Time Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail Branch organization, you will be based in Tampa, FL at the Carrollwood Branch (12951 N Dale Mabry Hwy, Tampa, FL 33618). Bilingual Spanish preferred. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with the recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer’s problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Key Attributes Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions. Managing Risk – Assesses and effectively manages all of the risks associated with business objectives and activities to support PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. The following competencies and skills are preferred: Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs Work Experience: Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant prior experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: No degree required. Certifications: No required certifications. Licenses: No required licenses. Benefits PNC offers a comprehensive benefits package for part‑time employees, including medical/prescription drug coverage with a Health Savings Account feature, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, backup child/elder care, and educational assistance. Paid time off includes up to 11 paid holidays each year, 7 occasional absence days, and vacation time accrued based on hours worked after 90 days of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include “accommodation request” in the subject line and be sure to include your name, the job ID, and your preferred method of contact. Applicants may also call View phone number on click.appcast.io. All information provided will remain confidential and used only to provide necessary accommodations. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents – Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr