Route Jump Driver (Richmond)

Job Description

Job Description

***Monday- Friday 5am - when job is complete - usually 1-3pm. Rotating Saturdays Every 16 Weeks****** Winner of Richmond 2026 Top Workplaces Award*** About us: Trolley House Refreshments is the convenience services division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We deliver customized snack, beverage, and fresh food solutions to offices, hotels, and public venues through modern vending and micro-market services. Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us! Our Values - The Trolley Way:No excusesDo the right thingCan-do attitudeAlways growingHelp first--be part of the solutionTransparency and honesty--no BSPlease visit our website at to learn more! About you:You are a morning person and like to start your day before the sun rises.You plan ahead for weather and stay warm and dry by being prepared.You are a quick mover and like to get things done efficiently.You seek out opportunities to "leave it better than you found it."Providing excellent customer service brings you joy.You understand the importance of meeting deadlines and commitments.You have a natural knack for apps and working digitally.You are willing to own your mistakes and learn from them.You understand that working independently and teamwork go hand-in-hand.As a jump driver you understand that each day may be on a different route supporting different levels of route drivers in different environments including but not limited to: hospitals, schools, jails, state offices, corporate offices, industrial facilities, manufacturing facilities, laboratory facilities and much much more!How You Will Make an Impact:Maintain working, well stocked, and clean vending machines, micro-markets, and/or coffee/water services on a variety of routes serving as the core resilience team covering vacations, absences, new market openings and filling in route stops that need extra attention.Enhance customer relations through professional and friendly customer service.Address customer needs and requests promptly and respond to customer complaints as they arise.Accurately record inventory information to relay back to the warehouse.Be resourceful and proactive in dealing with issues that may arise.What You Bring to the Table:Valid driver's license (standard operator's license, CDL not required) - REAL ID Required. If not currently in possession one must be acquired in the first 4 weeks of employment.Minimum of five (5) years safe driving experiencePrevious route driving experience in vending or similar highly preferredInventory or merchandising experience highly preferredExperience using smart phones and appsExperience in detail cleaning food related machinery to sanitary levels.Excellent customer service skillsStart Your Day Early! Shifts begin at 5:00 AMThe Good Stuff!$900 Per Week Training. After 60-90 days and coverage completion of a route will change to 6% average of total salesCompany paid Holidays, Vacation time, & Floating Holidays Medical, Dental, and Vision insurance plans available401(K) retirement plan and company match after 1 year of employmentCompany paid Life Insurance and Short-Term DisabilityEmployee Assistance Program (EAP)Gym Membership Discounts Free Employee Shift MealDiscounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse