Content Operations Support Specialist

Job Description

Job Description

ComResource is looking for a Content Operations Support Specialist.

Responsibilities:

• Perform general business and office procedures, electronic input, and editing
• Research, analyze, and determine appropriate information for all document types
• Ensure all data and information output from content operations is in a computer-readable form
• Ensure data for users is consistent, accurate, and published within the currency and quality standards established by the organization
• Perform scanning, wanding, light repairs, and sorting
• Perform initial data entry, pagination, and resolution of diagnostic warnings and errors
• Support daily production check-ins
• Perform initial bibliographic and abstract data entry for documents
• Investigate and correct errors
• Perform audits of documents or processes as needed
• Monitor and prioritize work in process in the literature preparation group to ensure production currency and schedules are met
• Assist and collaborate with other content acquisition operations that affect production and database building
• Complete assigned task lists, with possible cross-training across job functions
• Work under the guidance of managers, supervisors, or designated leads, and collaborate with internal customers and staff at all levels of the organization

Essentials:

• High school graduate or equivalent
• Strong attention to detail and problem-solving skills
• Ability to manage time effectively and prioritize responsibilities
• Ability to work independently on routine assignments
• Demonstrated ability to work with computers, including video conferencing, instant messaging, email, calendar scheduling, word processing, spreadsheets, and document-sharing software
• Excellent communication skills
• Aptitude and interest in learning and using web-based and/or proprietary computer applications

Req ID: AM3799001014