Invoicing Representative-Full Service (Tier II)

Job Description

Job Description

We are looking for an organized and detail-focused Invoicing Representative to support billing operations in Highland Hills, Ohio. This Long-term Contract position plays a key role in reviewing, validating, and processing a high volume of invoices while ensuring deadlines and quality standards are consistently met. The ideal candidate is comfortable working in a fast-paced office setting, resolving billing issues, and coordinating with internal teams to keep invoicing activities accurate and on schedule.

Responsibilities:
• Review invoice documentation against timecards, payroll records, and related billing support using electronic tools.
• Verify that billing information is complete, accurate, and aligned with client-specific invoicing guidelines.
• Distribute finalized invoices to clients or designated payors within required turnaround times.
• Research discrepancies, exceptions, and missing details, then communicate with appropriate contacts to resolve issues efficiently.
• Work closely with customer service staff, team leadership, and operational partners to address invoicing concerns and remove processing delays.
• Maintain organized records of billing transactions, updates, corrections, and supporting documentation.
• Manage daily, weekly, and month-end priorities to keep invoice processing on track in a deadline-driven environment.
• Track personal output and quality to meet established accuracy standards and production benchmarks.
• Escalate complex or unresolved billing matters to management when additional support is needed.
• Assist with special assignments and other administrative or invoicing-related tasks as requested.• Experience handling invoicing, billing, accounts receivable, accounts payable, or related financial support functions.
• Strong attention to detail with the ability to identify errors, inconsistencies, and missing information before submission.
• Proficiency with Microsoft Excel and Outlook, along with comfort using ERP or other electronic billing systems.
• Ability to manage a high-volume workload while maintaining accuracy and meeting productivity targets.
• Solid analytical and problem-solving skills for researching billing discrepancies and resolving exceptions.
• Effective written and verbal communication skills for collaborating with internal teams and external contacts.
• Working knowledge of payroll documentation, compliance expectations, and standard office procedures.
• Ability to work in an office environment with schedule flexibility based on operational demands; occasional travel for training may be required.