Receptionist

Job Description

Job Description

Generation's Family Medical clinic located in Claremore and Bartlesville are looking to add another front desk receptionist to our team. We are looking for reliable candidates that demonstrate a solid work history, have the ability to work well with others as well as having a professional demeanor and appearance. Pay is competitive and above average for above average performance. Our culture is respect, professionalism and service.

Generation's offers:

Affordable Health benefits Including Medical, dental and vision.

401k

Life insurance

Paid Time Off

Seven paid holidays

Medical Receptionist Job Description and Responsibilities

Purpose: To provide a point of contact for patients and act as a focal point of

Communication between patients, medical staff and other members of the primary health care team. Promote CPCI (Comprehensive Primary Care

Initiative) and use good judgement, critical thinking skills and the ability to identify, resolve problems.

Dimensions: A Medical Receptionist works in the clinic setting, and is a member of the provider led interdisciplinary team. A Medical Receptionist confirms with

patient at check in and per telephone conversation their address, phone, email address, secondary phone contact and update the Electronic Health Record

with the most current information with every patient contact. Insure all inquiries are promptly, efficiently, securely, and courteously handled.

Minimum

Qualifications: Effective communication-both verbal and written

Excellent interpersonal skills and organizational skills

Self-directed

Positive attitude

Medical experience preferred

Willingness to learn and perform the essential job responsibilities of this document

Essential Job

Responsibilities: To work within the guidelines and policies of the practice

Clock in and out by time clock at the arrival and end of your shift. This includes

Answer incoming calls to the clinic “Generations Family Medical this is______ how may I help you?” Transfer or assist the caller as appropriate

Take patient payments such as copays, coinsurance, or payment on a payment plan

Greet each and every patient by their first name as they check in

Check patients balance at every patient encounter, including by phone

Verify patient’s health coverage eligibility

Update demographic information at each patient encounter, even with

Incoming phone calls

Request medical records if new patient

View patient’s electronic health record to ensure registration forms are signed

Make appointments according to the established guidelines

Make reminder calls for appointments to all Generations patients beginning two prior. If anyone cancels it is mandatory to reschedule that appointment

Call all no show appointments to reschedule daily schedule every patient a follow up visit including annual follow up

appointments

Check OHCA for upcoming or needed “Well Child/Well Woman/Man exams

Schedule 5 Outreach appointments per day and document patients name, DOB, appointment time and turn in daily

Check Oklahoma State Immunization Information System for immunizations due and schedule when appropriate

Maintain neatness and cleanliness of waiting area periodically throughout the day

Responds cooperatively to supervision

Strives to maintain and improve employee relations and morale

Some lifting, stooping, bending, and sitting required

If you feel you meet these requirements and you would be a good addition to our team please submit your resume. It can be submitted to View email address on us.fitly.work