Beach Club Server

Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning "mountain reaching heaven" - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary for this position is $18.20 hourly.

The Beach Club Server creates a personal connection for the guests enjoying the beach. This role requires a courteous and attentive manner, resulting in a very high level of guest satisfaction. As our Beach Club Server, your responsibilities include:

• Greet guests warmly and provide a welcoming atmosphere at the beach club
• Taking and delivering food and beverage orders accurately and efficiently
• Demonstrating exceptional knowledge of menu items, including ingredients, preparation methods, and potential allergens
• Recommending food and beverage pairings to enhance the guest experience
• Providing and setting up beach amenities, including towels, umbrellas, and lounge chairs
• Assisting guests in finding their preferred seating locations on the beach or in the club area
• Delivering special amenities or surprise treats to create memorable experiences for guests
• Maintaining a clean and organized beach area, including proper disposal of trash and used items
• Monitoring guest safety and reporting any concerns to the appropriate supervisor
• Processing payments accurately and handling cash and credit transactions
• Collaborating with kitchen staff and bartenders to ensure timely and quality service
• Adhering to all food safety and hygiene standards
• Responding promptly to guest requests and resolving any issues or complaints
• Participating in team meetings and training sessions to improve service quality
• Promoting beach club events and activities to increase guest participation and satisfaction

Qualifications

Education:

• Any combination of education and experience that provides the required knowledge, skill, and ability.
• High School education preferred

Experience:

• One year of public contact experience.

Other:

• Ability to obtain tuberculosis clearance.
• CPR Certification and/or First Aid training preferred.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.