Warehouse Administrative Assistant

Job Description

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a list of the duties and responsibilities that are a regular part of the job. Other duties may be assigned.

• Gathers and organizes driver paperwork including BOL’s, proof of delivery and other delivery documents for filing and/or SAP input.
• Manages order pick-up scheduling with customers
• Assists with special events including annual benefit meetings, open enrollment and health screening programs.
• Provides backup and assistance to other related functions including accounts receivable, payroll, dispatch and reception. This includes but is not limited to answering dispatch phones, accounts receivable and payroll data entry and assisting drivers with questions regarding payroll, benefits and other issues.
• Assists in billing of all invoices to customers.
• Maintains and updates employee emergency contact information.
• Verifies and posts account receivable transactions in SAP.
• Monitors accounts receiving aging reports.
• Images and file customer and inter-company invoices and support.
• Distributes proof of shipping/delivery and invoices to customers
• Fills freight shipping releases/order obtained through various means including SAP, and email
• Answers telephones and respond to customers inquiries.
• Matches and verifies all pickups and deliveries with customer paperwork.
• All other duties and responsibilities assigned from time to time by the company.
• Assists General Manager in performance of other projects and analysis as required.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• High School Diploma or equivalent combination of education and experience.
• Three to five years of increasingly responsible experience with related experience in Customer Service roll.
• Familiar with SAP, and Microsoft Office, in particular Excel, Outlook and Word.
• Ability to use common office equipment including calculator, computer, copy machine, document scanner, fax and telephones.
• Good communication skills required.
• Regular attendance is required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.

• Standing, walking, sitting, talking and listening
• Reaching with hands and arms, bending at the waist or neck
• Lifting up to 25 pounds

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.

• Moderate noise

\nCompany Description

Smart Resources is a strategic staffing agency that provides tailored workforce solutions across industries like manufacturing, logistics, skilled trades, and corporate recruiting. With a focus on long-term partnerships, they offer vetted talent, on-site support, and customized hiring strategies to help businesses reduce costs, improve productivity, and build reliable teams.

Company Description

Smart Resources is a strategic staffing agency that provides tailored workforce solutions across industries like manufacturing, logistics, skilled trades, and corporate recruiting. With a focus on long-term partnerships, they offer vetted talent, on-site support, and customized hiring strategies to help businesses reduce costs, improve productivity, and build reliable teams.