Maintenance Coordinator

South Side Spaces is seeking a Maintenance Coordinator! About the Role We're looking for someone with a passion for old buildings and a sharp eye for details. The ideal candidate will take pride in transforming a reported problem into a job well done. They will value organization, community building, and relationships, all while scheduling and coordinating a variety of tasks and projects. Primary responsibilities include the execution of all steps related to tenant-reported and preventative maintenance, including delegation to subcontractors, prioritization of projects, and maintaining supplies. As part of our small team, this role will have exposure to a variety of other important pieces of the historic preservation puzzle, including leasing, marketing, and construction, with the opportunity for growth into one or more of those realms with tenure. Responsibilities Respond to maintenance requests from tenants; proactively update tenants about the status of their work orders Efficiently schedule, prioritize, and delegate maintenance tasks to technicians and/or subcontractors Diligently update internal communication tools in real-time to ensure effective communication between all parties involved (building owner, tenant, property manager, maintenance technician, etc.) Regularly maintain inventory of a variety of items - including cleaning supplies, keys, and tools - at South Side Spaces' primary facility, Schoolhouse, and other buildings Solicit, compare, and negotiate bids from subcontractors when necessary for larger maintenance items, small projects, and preventative maintenance needs Maintain proper documentation, including subcontractor paperwork and receipts; submit bills for payment upon completion of work Schedule and coordinate recurring preventative maintenance; keep an active eye on property needs and proactively schedule maintenance as needed On occasion, conduct basic troubleshooting steps and/or investigate reported issues on-site to pinpoint specific maintenance needs prior to delegating to a subcontractor Participate in monthly construction meetings, providing insight and expertise on the building’s future needs from a maintenance perspective Develop and maintain professional relationships with tenants and subcontractors alike Take pride in and ownership of all work performed and the condition of each and every property; likewise, treat each tenant request with the utmost level of care and concern to ensure that requests are handled compassionately and professionally Requirements Familiarity with and understanding of the basic building blocks and components of a building and its systems (professionally or otherwise) Experience in the fields of customer service, hospitality, administration, real estate, and/or comparable industry Willingness and eagerness to learn and adapt as building inventory grows and changes Superior attention to detail with a memory for people, names, addresses, places, and more Ability to respond to and delegate the occasional emergency maintenance request outside of standard business hours (expected to be less than two instances per month) Excellent communication skills, in writing and over the phone, as well as the ability to speak and connect with people from all backgrounds and walks of life Ability to set and follow policies and procedures regarding task delegation and documentation Reliable transportation to work each day, as well as between properties throughout the work day A strong sense of civic pride and a desire to improve the City of St. Louis At least two years of experience doing something interesting or impactful Familiarity with any or all of the following systems is a plus but not required: Buildium, Slack, Asana, G-Suite Compensation $45,000-60,000/year Three weeks of paid vacation time, increasing with tenure Ten paid holidays throughout the year This is a full-time role with standard working hours of Monday - Friday, 9:00am - 5:00pm. Our properties are concentrated in South City near the commercial corridors of Cherokee, Chippewa, and Jefferson; due to the nature of the position, most work will need to be conducted on-site from our offices located at Schoolhouse . Competitive pay commensurate with experience. Full-time employees are eligible for paid vacation time and other perks at the conclusion of a 60-day training & probationary period. #J-18808-Ljbffr