Senior Manager, Business Risk

Job Family Operational Risk

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com .

Job Description Summary

Lead key components of the Protection Solutions and Savings & Investment (PS&SI) first line risk management program. Ensure risk considerations are embedded within business operations through the identification, assessment, monitoring, mitigation, and reporting of operational risks while partnering with leaders to maintain an effective risk profile.

Job Description

Responsibilities

• Lead end-to-end business risk activities, including risk assessments, control evaluations, control testing, monitoring, and remediation efforts and identification of emerging risks and thematic risk trends.
• Support risk management activities for major PS&SI business initiatives and strategic projects, process changes and transformation efforts including assessment of potential risk impacts and mitigation strategies.
• Recommend process and control improvements to strengthen risk mitigation, operational efficiency, and quality outcomes.
• Manage risk issue activities, including identification, impact assessment, root cause analysis, action planning, validation, remediation tracking and reporting.
• Challenge process and business owners on risk decisions, control design and remediation plans to ensure actions appropriately address identified risks.
• Advise business leaders on complex risk matters and provide recommendations to support informed decision-making.
• Provide guidance on process reviews, process mapping, control design, insufficient documentation or control gaps, process mapping and identification of new controls, and automation opportunities.
• Develop and maintain risk reporting dashboards, and management reporting to communicate key risk information and trends.
• Partner with stakeholders across the organization, including operations, technology, compliance, legal and second line risk to promote a strong risk and control environment and address cross-functional risks and dependencies.
• Support strategic initiatives by evaluating risk impacts, identifying emerging risks and cross-functional dependencies and recommending mitigation strategies.

Qualifications

• Bachelor’s degree in accounting, finance, business, or related field
• Eight years of experience in risk management, operational risk management, internal controls, audit or compliance disciplines
• Experience leading operational risk management, internal controls, audit, compliance, or governance activities
• Expertise in control testing and operating effectiveness assessments
• Knowledge of risk management principles, including risk assessments, process flows, control evaluation, testing, monitoring, and remediation
• Strong analytical skills with the ability to identify risk trends and evaluate changing risk levels
• Ability to prioritize multiple initiatives in a fast-paced environment
• Strong attention to detail and accuracy
• Sound judgment and problem-solving skills
• Ability to effectively present information and interact with all levels of management
• Strong relationship-building and collaboration skills
• Excellent oral and written communication skills

Preferred Qualifications

• Experience in the insurance or financial services industry
• Experience supporting enterprise risk management, governance, regulatory, or compliance initiatives
• Experience leveraging data analytics or reporting tools to support risk monitoring and decision-making

Working Conditions

• Hybrid office environment (Tuesday, Wednesday, Thursday)
• Locations: Denver, Cedar Rapids, Baltimore
• Moderate Travel 10 to 25%
• Travel to support risk assessments, stakeholder meetings, project initiatives, and other business risk activities

Compensation

The Salary for this position generally ranges between 170,000-180,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay

• Bonus for Eligible Employees

Benefits Package

• Pension Plan

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica’s Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023