Concierge
Aramark
Concierge
Location: Frisco, TX, US, 75035 Career Area: Retail + Customer Service
Job Responsibilities
- Greet and provide customer service to guests while anticipating their needs
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
- Book reservations, rentals, and coordinate registration
- Operate a register and/or software system to complete cash and credit card transactions.
- Answers phone calls and emails and delivers messages as needed.
- Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
- Coordinate resolution of guest concerns
- Communicates closely with all departments to ensure a seamless guest experience.
Qualifications
- Previous guest services experience required
- Previous cash handling experience preferred
- Demonstrates excellent customer service skills
- Demonstrates interpersonal and communication skills, both verbal and written
- Demonstrates organizational skills, accuracy, and attention to detail
Vacancy posted 20 hours ago
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