Medical Reception

Job DescriptionJob DescriptionWe are seeking a dependable, personable, and organized customer-service oriented superstar to serve as the primary in-office administrative presence for our behavioral health practice in San Antonio.This is an excellent opportunity for someone who is entry-level or early in their administrative career and interested in gaining experience in a professional behavioral health setting.The person in this role will greet clients, answer phones, assist with scheduling and rescheduling, support new-client intake, follow up on forms and routine administrative needs, help maintain an organized and welcoming office, and provide general support to clinicians and the administrative team.Backend billing, insurance follow-up, and other designated administrative functions are handled separately, allowing this position to focus primarily on front-office support, client communication, scheduling, and office coordination.We are willing to train the right person. Prior behavioral health or medical-office experience is helpful but not required.We are looking for someone who is:Reliable and punctualFriendly and professionalComfortable speaking with clients by phone and in personOrganized and able to manage several tasks at onceComfortable learning new software and office proceduresRespectful of confidentialityAble to take initiative once trainedInterested in growing with the practiceQualificationsRequiredHigh school diploma or equivalentStrong communication and customer-service skillsProfessional and friendly demeanorReliable attendance and punctualityBasic computer skillsAbility to learn scheduling, electronic health record, and communication systemsStrong attention to detailAbility to maintain confidentialityAbility to work independently after trainingComfortable interacting with clients in person and by telephonePreferred, But Not RequiredPrevious receptionist, administrative, customer service, or healthcare experienceExperience scheduling appointmentsFamiliarity with behavioral health, counseling, medical, or healthcare settingsExperience with electronic health records or scheduling softwareCollege coursework in psychology, social work, counseling, healthcare, business, or a related fieldEntry-level applicants and college students with strong professionalism and availability are encouraged to apply.