FIELD SERVICE TECHNICIAN

Job Description

Job Description

Description:

Duties include, but are not limited to:

· Onsite or in-house run off, servicing, repair and/or installation company products

· In-process inspections at subcontractor facilities

· Provides technical support to customers on operational or maintenance aspects of equipment

· Serves as a customer contact on technical and service-related issues

· Diagnoses and troubleshoot mechanical and electrical failures

· Determines most cost-effective repair / resolution

· Prepare service reports for internal and external customers

· Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support

EDUCATION/EXPERIENCE:

· Minimum 2-3 years’ experience preferred, but not required

· High school diploma/GED

· Ability to troubleshoot, test, repair and service technical equipment

· Ability to read mechanical blueprints and electrical schematics

· Ability to use typical hand and power tools

· Ability to travel up to 50%

· Be literate in English speaking and writing

· Average computer skills: MS Word, Excel, PowerPoint