Director of Supply Chain

Valencia, CA | Supply Chain | Exempt | Reports to Chief Operations Officer About the Opportunity Lief Labs is seeking a strategic, hands-on Director of Supply Chain to lead our end-to-end supply chain organization in Valencia, CA. In this high-impact leadership role, you will oversee Strategic Sourcing & Procurement, Supply Chain Planning, and Customer Operations - helping ensure the right materials, production plans, supplier partnerships, and customer commitments come together with speed, accuracy, and accountability. This is an opportunity for a proven supply chain leader to shape strategy, build stronger operating rhythms, improve service levels, reduce risk, optimize working capital, and support growth in a regulated nutraceutical manufacturing environment. What You'll Do Lead the full Supply Chain organization across Strategic Sourcing & Procurement, Supply Chain Planning, and Customer Operations. Set and execute supply chain strategies that improve customer service, production readiness, material availability, cost, quality, inventory health, and working capital. Oversee sourcing and procurement activities, including supplier selection, RFIs/RFPs, negotiations, purchase order execution, onboarding, vendor performance, and supply risk mitigation. Guide supply planning processes, including MRP governance, planning parameters, production proposal review, master production planning, capacity alignment, and short- and long-term supply plans. Ensure planning is aligned with customer orders, production schedules, procurement, manufacturing capacity, quality release, material availability, and logistics execution. Lead Customer Operations, including order management, customer communication, fulfillment execution, service issue resolution, and on-time/in-full performance. Serve as an escalation leader for complex supplier, customer, planning, material availability, and fulfillment challenges. Partner closely with Operations, Quality, Product Development, R&D, Finance, Commercial, Logistics, suppliers, and customers to align priorities and execution timelines. Track and improve key performance indicators such as supplier performance, cost savings, material availability, inventory health, production plan adherence, order accuracy, OTIF, service levels, and customer satisfaction. Coach, develop, and hold accountable supply chain leaders and team members while building a high-performing, analytical, and ownership-driven team. What You'll Bring Bachelor's degree in supply chain management, business administration, or a related field; master's degree preferred. 10+ years of progressive experience in supply chain, sourcing, procurement, planning, customer operations, logistics, or related operational leadership roles. 5+ years of people leadership experience, including leading managers, supervisors, planners, buyers, customer operations professionals, or cross-functional teams. Experience in nutraceutical, food, consumer goods, pharmaceutical, or another regulated manufacturing environment preferred. Deep knowledge of strategic sourcing, supplier relationship management, RFIs/RFPs, contract negotiation, cost savings, supplier performance, dual sourcing, and risk mitigation. Strong command of supply chain planning, MRP, production planning, capacity alignment, inventory management, material availability, and planning analytics. Experience with customer operations, order management, fulfillment execution, customer communication, service issue resolution, and OTIF performance. Ability to interpret complex operational data, identify root causes, evaluate tradeoffs, and make timely decisions. Excellent negotiation, communication, stakeholder management, and relationship-building skills. Proficiency with ERP systems, supply chain planning tools, reporting tools, Microsoft Office, and data analysis; SAP Business ByDesign or similar ERP experience preferred. Why Join Lief Labs? Lead a critical function with direct impact on customer service, production execution, supplier performance, and business growth. Partner with executive and cross-functional leaders in a fast-paced GMP manufacturing environment. Build and develop a supply chain team focused on accountability, analytics, continuous improvement, and operational excellence. Receive a competitive total rewards package, including medical, dental, vision, 401(k), life insurance, wellness benefits, education reimbursement, and PTO. Compensation The salary range for this position is $160,000 - $200,000 USD . Starting pay depends on job-related factors including market demands, experience, training, skills, and education. This role is performed in a Good Manufacturing Practice (GMP) manufacturing environment with controlled facilities, documented processes, and strict quality and regulatory standards. Employees are expected to follow GMP procedures, maintain a clean and organized workspace, and support quality assurance practices. Some travel may be required, including local supplier, customer, warehouse, or business-related travel and occasional out-of-area travel as business needs require. Lief is an Equal Opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, or sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Suppose you are a qualified individual with a disability or a disabled veteran. In that case, you have the right to request accommodation if you are unable or limited in your ability to use or access our career center due to your disability. To request an accommodation, contact the Lief Human Resources department. Lief will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. Lief uses E-Verify to confirm work eligibility in the United States. E-Verify compares the information on your Form I-9, Employment Eligibility Verification, to official government records. #J-18808-Ljbffr