Medical Receptionist / Front Desk

Join a Team Where Your Work Matters

Are you an experienced medical front desk professional who thrives in a busy environment, enjoys working with people, and takes pride in creating a positive patient experience?

Chesapeake Specialty Care is growing, and we're looking for a friendly, dependable, and motivated Medical Receptionist / Front Desk Representative to join our team.

In this role, you'll be an important part of the patient experience—from the moment a patient walks through our doors to the time they check out. If you enjoy variety, teamwork, and staying busy, we'd love to hear from you!

This is a fully in-person position, regularly working across all of our offices is required. Our offices are located in Owings Mills, Rosedale, Columbia, and Westminster.

Your Schedule

Monday–Friday — no weekends! 8-hour shifts scheduled between 7:00 AM and 6:00 PM 30-minute unpaid lunch

What You'll Do

• Welcome patients and provide a friendly, professional check-in and check-out experience
• Schedule appointments across our practice locations
• Collect copays and outstanding patient balances
• Assist patients with general insurance and billing questions
• Review paperwork, referrals, and medical records for accuracy and completeness
• Prepare patient charts and help keep front desk areas organized
• Rotate between office locations based on practice needs
• Work alongside a supportive team to keep daily operations running smoothly

What Will Help You Succeed

• At least 1 year of medical front desk or medical office experience is required
• Strong communication and customer service skills
• A positive, dependable, and team-focused attitude
• Excellent organization and attention to detail
• Ability to stay calm and productive in a fast-paced medical office
• Comfort with typing, scanning, filing, and general office tasks
• A professional and compassionate approach to patient care
• Ability and willingness to regularly travel between all four office locations

Education

High school diploma or equivalent required. Medical office training or education is a plus.

Physical Requirements

This position requires prolonged sitting and computer use, as well as the ability to lift up to 25 pounds.

Benefits

We value our team and offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Short-term disability and life insurance
• Paid time off
• 401(k) retirement plan

If you're an experienced medical front desk professional looking for a busy, rewarding role with a growing specialty practice, we encourage you to apply!

We look forward to learning more about you.