Licensed Insurance Customer Service

Job Description

Job Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:

1. Must have an active Personal Lines insurance license at minimum.

2. Must be able to make the commute to our agency location in Vernon, CT. This is an in-office position.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

• Starting pay $24-26.50/hr (depending on licenses and experience) plus commission and bonus potential
• Growth potential/Opportunity for advancement within the agency
• Paid time off (vacation and personal/sick days)
• Retirement plan with matching contribution
• Group Life Insurance
• Valuable career-building experience
• Supportive and collaborative work environment
• Work/Life balance
• Casual dress Friday's
• Team lunch Friday's
• Quarterly team outings

Requirements

• Personal Lines insurance license (required)
• Property & Casualty license (required)
• Life and Health license (preferred)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to more than just a service person but one who believes in service +1 and wants to be a difference maker not an order taker.

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Disclosure

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.