Lead Technician

Lead Technician

It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 90 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters!

Peterson Trucks has the immediate need for a Lead Technician based at our San Martin, CA location.

Job Summary

The Lead Technician is a working lead, responsible for coordinating service shop activities while also performing service and repair work to ensure prompt service to internal and external customers. Additional responsibilities include providing technical support and on-the-job training to Truck Technicians and facilitating completion of large and complex projects in the shop.

Essential Job Functions

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Organize, prioritize, schedule and assign work in the department to optimize department productivity.
• Perform service and repair activities to ensure department productivity.
• Initiate and respond to communication with department supervisor, other departments, and customers in a timely manner to optimize customer satisfaction.
• Review all work orders for accuracy.
• Monitor department work in progress to ensure jobs are completed on time and to the highest quality standards.
• Keep current on service, repair, and modification procedures for all brands and models of products assigned to the department.
• Assist the department supervisor in service and customer relations issues as needed.
• Provide technical support and assistance for all department activities.
• Provide on-the-job technical training to department technicians as needed and make recommendations for formal training activities for department technicians.
• Oversee the inventory and maintenance of department tools, equipment, and supplies.
• Work overtime as needed within labor law guidelines.
• Other duties as may be assigned by the supervisor.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

Education and/or Experience: Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field; and a minimum of 6 years of directly related experience in heavy & medium duty truck service; or an equivalent combination of education and work experience.

Certificates, Licenses, Registrations: Maintain a valid driver's license and satisfactory driving record. Ability to obtain lift truck operator certificate. Cummins Engine Certifications.

The pay hourly pay rate for this position is: $52.27. We also offer a total compensation package in addition to base salary.

Peterson Trucks, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.