PATIENT ADVOCATE / CLINICAL ANALYST

Patient Advocate

Fort Lauderdale Behavioral Health Center has been providing psychiatric services to the Oakland Park area. Located in Fort Lauderdale, FL, our 182-bed facility provides a peaceful setting for those seeking treatment for mental illness. FLBHC offers unique and individualized programming for adolescents and adults that sets us apart from many other treatment facilities, and our tenured leadership team includes a seasoned nursing department.

As the Patient Advocate, incumbent is available to both in-patients and out-patients to respond to any concerns, problems, or grievances regarding customer service, patient's rights, and belongings. As the Clinical Analyst, this position provides continual education to facility employees and physicians, problem tracking, resolution, on-going enhancement requests; active participation in system testing, workflow redesign, change management. In addition, the incumbent will assist the PI department in collections and inputting clinical outcomes for quality assurance and performance improvement.

About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications: Education/Training/Licensure: Bachelor's Degree preferred. Crisis Prevention Intervention (CPI) required or equivalent CPR certification. Experience: A minimum of one (1) year of clinical experience in a psychiatric health-care facility training mentally ill, or chemically dependent patients, with understanding of co-occurring disorders, and Cultural Linguistic Diversity amongst patients. Additional Requirements: Must possess strong leadership and teaching abilities. Knowledge and Skills: Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports and legal reports. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or board of directors. Must be computer literate in excel word, power point Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Sensitive and aware of diverse cultures and their practices.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.