Desktop Support Technician

Job Description

Job Description

About the Opportunity

A leading healthcare organization is seeking multiple Desktop Support Technicians to assist with a large-scale technology deployment initiative tied to a major Electronic Medical Record (EMR) implementation. This project will support the integration of newly acquired medical facilities and ensure clinical staff have reliable technology in place ahead of a critical system go-live.

This is an excellent opportunity for entry-level IT professionals, recent graduates, or individuals with foundational hardware experience who want to gain real-world experience supporting enterprise technology deployments in a healthcare environment.

The project involves deploying and validating approximately 250-300 new workstations and clinical peripherals across multiple healthcare facilities. Team members will assist with workstation setup, equipment installation, imaging, testing, and relocation activities to ensure all technology is operational before the EMR go-live event.

Successful candidates will work as part of a larger deployment team under the direction of onsite IT leads and will receive guidance throughout the engagement.

• Install and configure desktop workstations and related hardware
• Mount equipment and connect peripherals including barcode scanners, signature pads, monitors, and other devices
• Load and validate standard desktop images
• Perform workstation testing and quality checks to ensure equipment is functioning properly
• Assist with office and workstation moves, including disconnecting, packaging, transporting, and reconnecting equipment
• Organize and manage cabling to maintain clean and professional workstation setups
• Troubleshoot basic hardware, peripheral, and connectivity issues
• Document deployment progress and completed installations
• Collaborate with project teams to ensure deployment timelines are met
• Support healthcare staff during technology rollout activities as needed

In this role, you will directly contribute to:

• Supporting a major electronic medical record implementation
• Ensuring clinicians and healthcare staff have reliable technology on day one
• Reducing technology-related disruptions during a critical healthcare transformation
• Successfully deploying hundreds of workstations and clinical devices across multiple facilities
• Improving operational readiness for patient-facing healthcare environments
• Helping deliver a seamless technology experience for caregivers and patients

• Basic understanding of computer hardware, peripherals, and workstation setup
• Experience working with desktop computers, monitors, printers, or related devices
• Ability to follow installation procedures and deployment documentation
• Strong attention to detail and organizational skills
• Ability to lift, move, and install IT equipment as needed
• Strong communication and teamwork skills
• Reliable transportation and ability to work onsite throughout the project
• Willingness to work flexible hours when required to support deployment schedules

• Previous desktop support, help desk, field technician, or IT deployment experience
• Experience imaging computers or configuring workstations
• Familiarity with healthcare environments or clinical technology deployments
• Technical education, certifications, or recent IT-related coursework
• Experience connecting peripherals such as scanners, printers, signature pads, or similar devices

• Onsite position in the Rapid City, South Dakota area
• Contract engagement with potential for extension based on project needs
• Team-oriented environment with direct supervision and support from experienced IT leads
• Schedule may vary based on deployment activities and clinic availability
• Some evening or after-hours work may be required to minimize disruption to patient care operations

• Gain experience supporting a high-profile healthcare technology implementation
• Build hands-on desktop support and deployment skills
• Work alongside experienced IT professionals in a collaborative environment
• Add large-scale hardware deployment experience to your resume
• Contribute to a project that directly supports healthcare providers and patient care

This is an outstanding opportunity for someone early in their IT career who wants to develop technical skills, gain enterprise deployment experience, and contribute to a large-scale healthcare technology initiative.

This is a Contract position based out of Rapid City, SD.

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rapid City,SD.

This position is anticipated to close on Jul 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.