Senior Business Analyst, Technology

Job Description Summary
Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 50% of the total number of business days in a given month in the St. Petersburg, FL Corporate Office.

This role is not eligible for Work Visa sponsorship, either currently or in the future.

Job Description

As part of our Raymond James Bank Technology Team, the Senior IT Business Analyst will act as a partner with the Bank Commercial Lending business group and IT Partners to facilitate and implement technology solutions. This position is to document all the requirements and support all business initiative Commercial Loan Origination system.


This individual will be responsible for writing business process and system requirements that will ensure the technology solution will meet the needs of the business. Requires a high-level understanding of systems, industry and end-user requirements. This is a primary role that helps to collaborate between business and application developers on a complex system, handle data research and analysis requests from business on issues and work with IT Partners to help drive and get them to successful conclusions. Requires very good understanding of systems and their interactions, financial services industry and end-user requirements.


Responsibilities:

• Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities.
• Validates test cases to ensure that scripts will evaluate the business function being performed.
• Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations.
• Supports the business by handling configuration and workflow management for financial and document management systems.
• Provides support for application development teams, including documenting business processes.
• Translate technical concepts to business audience and business information to a technical audience.
• Participates in developing estimates and implementation plans for technical solutions.
• Partners with team members to develop project schedules, reports and documentation. May be required to act as project lead on small to medium projects and/or provide direction to others on the team.
• Collaborate with the vendor handing over business use cases, designing technical solutions and assessing implementation options.
• Works with User Experience / Design resources to help visualize requirements into prototype.
• Understands and applies principles in risk management, issue tracking and change management.
• Performs other duties and responsibilities as assigned.

Skills/Previous Experience:

• More than five (5) years of experience as a Technical Business Analyst would be preferred.
• Experience of three (3) to five (5) years of commercial lending or commercial loan origination or mortgage underwriting experience is preferred.
• Financial Services experience is highly preferred. Experience with supporting enterprise level, complex applications is preferred.
• Experience with gathering business requirements from ground up is required.
• Experience in working with various stakeholders of IT and Business Operations at senior level is required.
• Experience in working with vendor-based application software implementation and support is a plus.

Knowledge of:

• Knowledge of Loan Origination or Loan Underwriting is required.
• Knowledge of commercial lending domain and origination/servicing of syndicated and bilateral deals in preferred.
• Advanced knowledge issue tracking, change management and requirements gathering.
• Solid understanding of SDLC and working through various phases of it with Peers and IT Partners.
• Knowledge of Waterfall, Agile and Hybrid software development methodologies.

Ability to:

• Ability to query a database using SQL is preferred.
• Ability to assume ownership and responsibility, act as a key liaison between application development and business operations is required.
• Ability to understand in-depth details of business processes rules. Document and communicate them effectively to various technical and non-technical partners.
• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Demonstrate a strong knowledge in position-related areas; remains current with developments and trends in areas of expertise.
• Work in a team environment or project room to facilitate collaboration.
• Ability to provide system support including after-hour incident handling when necessary (rotation within the support team).

Licenses/Certifications:

• None required.

Education
Bachelor's: Business Administration, Bachelor's: Computer and Information Science, High School (HS) (Required)

Work Experience
General Experience - 3 to 6 years

Certifications

Travel
Less than 25%

Workstyle
Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.


We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
#LI-NM1