Problem Manager - ITIL Root-Cause Lead for Resilient IT
$99.3k - $140.74kASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company is looking for a Problem Manager, Mid to oversee the lifecycle of problems in enterprise IT services. The role involves investigating recurring issues, leading teams, and coordinating with change management to ensure system availability. Candidates should have a Bachelor's degree in a related field and 4-7 years of relevant experience, along with strong analytical and problem-solving skills. Compensation ranges from $99,300 to $140,737 depending on various factors. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$97k - $164.9k
...Systems Administrator Lead provides technical... ...in a federal IT environment. The role... ...Lead coordinates ITIL-aligned incident, problem, and change management processes, leads... ...performance, and resilience. Implement standardized... ...and root-cause analysis for complex...SuggestedPermanent employmentContract workWork experience placementWork at office$94.1k - $150k
...Computing Support Lead serves as the senior... ...operates secure, resilient, and scalable... ...incident response, problem management, and optimization... ...troubleshooting and root‑cause analysis for complex... ...enterprise or federal IT setting. ~... ...Familiarity with ITIL‑aligned incident,...SuggestedContract workWork at office$94.1k - $132.5k
...The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents from recurring... ...resolution, ensuring that root causes are identified and... ...~ Strong understanding of ITIL frameworks and best practices...SuggestedPermanent employmentContract workWork at office$99.3k - $140.74k
...The Problem Manager, Mid oversees the lifecycle of problems within enterprise IT services to identify root causes of recurring incidents and implement permanent... ...actions. This role leads structured investigations... ..., and closure. Apply ITIL-aligned problem management...SuggestedPermanent employmentContract workWork at office$170.6k - $390k
...go. Join EY and help to build a better working world. National Consulting - Microsoft Enterprise Platform - Senior Manager (Architect & Solution Lead Roles) - Location OPEN Role Tracks: Solution Offering Leads & Microsoft Enterprise Platform Architects The Opportunity...SuggestedSummer holidayWork at officeFlexible hours$99.3k - $132.5k
...Service Introduction Lead coordinates service... ...of new or changed IT services, ensuring... ...to the IT Services Manager standard job, the position... ..., change, and problem-management... ...Practical knowledge of ITIL-aligned service-management... ..., and conduct root-cause analysis. Ability to...Contract workWork at office$100k - $135k
Senior Service Management Specialist - Incident... ...Specialist leads enterprise... ...and partner with problem management teams to drive root cause remediation and... ...effectiveness, resilience, automation, and... ...processes and promote ITIL aligned service... ...experience in IT Service...Full timeLocal areaMonday to FridayFlexible hours- ...technology services company in Providence, RI, is seeking a Senior Problem Manager to lead the end-to-end problem management function. This role will... ...from detection to closure and work closely with various IT service team members. Required qualifications include a...
$78.9k - $123.3k
...travel component for domestic locations of about 10-20% of the time. Lead targeted evaluations of supply chain management functions and supply chain risk management methodologies to diagnose root causes of persistent supply chain performance challenges, including...Remote jobLocal area$94.1k - $132.5k
...Key Responsibilities Lead an assigned NOC... ..., establishing and managing bridge calls focused... ...operations, NOC, or similar IT operations roles... ..., including root‑cause analysis, corrective... ...management tools (such as ITIL‑aligned platforms... ...). Demonstrated problem‑solving, analytical...Contract workWork experience placementWork at officeRemote workShift workNight shift$62.2k - $105.7k
...Overview The Incident Manager oversees the end‑to‑end lifecycle of IT incidents in an... ...trends, facilitating root‑cause reviews, and... ...Key Responsibilities Lead coordination of incident... ...workflows and ITIL‑aligned practices.... ...lessons learned into problem and change management...Contract workWork experience placementWork at office$88k - $135k
...Consulting Group LLC (PCG) is a leading public sector solutions... ...hiring a Senior Consultant to manage a public sector state government... ...solve complex client problems from pursuit through execution... ...leadership with regards to the root causes of problems. Assimilate research...For contractorsWork experience placementH1bWork at officeLocal areaRemote work$58.1k - $95.9k
A leading technology firm in Providence, Rhode Island, is seeking a Change Management Engineer to design and govern ITIL-aligned processes in a regulated federal IT setting. The ideal candidate will have a bachelor's degree in an IT field and 4-7 years of relevant experience...$90k
...and Responsibilities: Lead end-to-end incident management operations through the... ...-incident reviews and root cause analysis (RCA), documenting... ...years of experience in IT operations, incident... ...Strong knowledge of ITIL-based incidents, problems, and change management...Contract workRemote work$69.7k - $75.23k
The Continuity Manager leads the development, implementation... ...(BC) and IT disaster recovery (... ...dependencies, and resiliency gaps across applications... ...ISO standards, and ITIL 4 resilience, incident, and problem‑management... ...facilitate ITIL‑aligned root cause analysis and guide...Contract workWork at office$87k - $97k
A non-profit blood center in Rhode Island is seeking a qualified individual to oversee laboratory operations and staff. Responsibilities include compliance with federal regulations, training of lab personnel, and ensuring high-quality customer service. The ideal candidate...Rotating shift- Ernst & Young Oman is looking for a ServiceNow AI Architect Manager to lead transformation teams and innovate AI solutions. You'll engage with clients, guiding them through AI-driven transformations and managing project delivery. This role requires strong leadership, team...
$21 - $24 per hour
...Providence. We’re hiring a full-time Dog Daycare Lead to keep playgroups safe and enriching,... ...and outdoors. Use rewards and kind management to guide behavior. Oversee other... ...on reading dog body language, preventing problems, and using appropriate handling. Be a...Hourly payFull timeMonday to FridayShift workWeekend workDay shiftWeekday work$87k - $97k
The Rhode Island Blood Center is seeking a qualified individual to manage laboratory operations, ensuring compliance with regulations like CLIA and GMP. The role involves supervising staff, maintaining customer relationships, and ensuring quality in donor testing functions...$146.3k - $306.4k
.... Specifically, this role is managing a data center build in North... ...design review, commissioning, and problem-solving papers. Directs the... ...and industry standards. Leads strategic site walks and oversees... ...direction on identifying root causes to prevent recurrence of issues...Contract workTemporary workFor contractorsFlexible hours$87k - $97k
...anticipation of their needs and problem resolution. Provides day-to-... ...through proper personnel management, training, development, and evaluation... ...III Laboratory Technologist Lead Primary Duties &... ...materials. Assists with CAPA and root cause investigations. Conducts effective...All shiftsShift workAfternoon shiftWeekday work$91.4k - $187k
...Role Overview As an Asset Manager supporting Data Center Facilities... ...high precision. • Analytical problem-solver who can identify discrepancies, root causes, and process improvement opportunities... ...your potential at a company leading the way in AI and cloud solutions...Temporary workFlexible hours- ...provides comprehensive project management services in support of large-... .... The 2nd Shift Supervisor leads a team of direct labor employees... ...Assurance to identify root causes of defects or non-conformances... ...management system. Strong problem-solving skills with the ability...Casual workImmediate startMonday to FridayShift workDay shiftAfternoon shift
- The Escalation Manager, Junior supports the structured handling of escalated IT incidents by serving as a coordination... ...audit requirements, root‑cause analysis, and... ...Foundational knowledge of ITIL principles, incident... ...or ITSM tools. Strong problem‑solving, analytical,...Contract workWork experience placement
- ...a heightened focus on people management, team development, and driving... ...optimizes QA processes, and leads initiatives to integrate testing... ...development lifecycle. It also involves mentoring and managing... ...initiatives to implement root cause analysis and defect prevention...
$22.3 - $35.2 per hour
...Lead Coordinator, Collections About Navista We believe in the... ...financial health through effective management of outstanding receivables.... ...policy denials. Identify root causes and recommend corrective action... ...Customer service mindset and problem-solving skills. Ability to resolve...Hourly payTemporary workWork at officeLocal areaFlexible hours- A leading coffee enterprise in Seekonk is seeking a shift manager to lead a team and manage operations. Responsibilities include preparing for business challenges... ...candidate will have retail management experience, strong problem-solving skills, and the ability to foster a...Shift work
- Cracker Barrel in Rhode Island seeks a Retail Manager to oversee retail operations, focusing on team development and enhancing the guest... ...supportive environment for growth and development in a company with deep roots in community and hospitality. #J-18808-Ljbffr Cracker Barrel
- ...firm located in Seekonk, Massachusetts is seeking a Project Manager to lead construction projects. Responsibilities include ensuring project... ...may require travel as needed, emphasizing flexibility and problem-solving capabilities. #J-18808-Ljbffr D.F. Pray General ContractorsFor contractors
- ...operational standards, and deliver excellent guest service at Dunkin Restaurants. The ideal candidates will demonstrate strong leadership, problem-solving skills, and ensure the quality of service. We offer competitive pay and a range of employee perks including paid time off...Shift work
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