Dietary Manager

Job Description

Your experience matters
Copper Springs East Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Dietary Manager joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute
A Dietary Manager who excels in this role:

• Oversees standards and procedures for food preparation, menu development, service, equipment, sanitation, infection control, and employee safety.
• Ensures the quality of menus, food, and service.
• Prepares and orders food and supplies and ensures accurate and sufficient inventory levels.
• Ensures the facility remains compliant with all health department, The Joint Commission (TJC), state, and federal regulations.
• Works flexible hours as required.
• Maintains the rotating menu according to established dietary and food cost guidelines and collaborates with Registered Dietitians to accommodate specific patient needs.
• Stores and rotates food and consumable products according to health department and hospital guidelines and ensures all food is properly labeled and dated in accordance with established food safety guidelines.
• Maintains accurate HACCP programs and monitors food temperatures from delivery through consumption.
• Ensures the department follows sanitation and food safety guidelines and appropriate food-handling procedures, including the proper use of serving utensils and gloves.
• Orders supplies within established budget guidelines.
• Ensures meals are prepared according to the menu cycle and daily production sheet, with attention to the appearance and taste of meals; maintains appropriate portion control and manages over- and under-production.
• Interacts with patients and staff in the serving line, assists with the selection and service of nutritionally balanced meals, and serves as a role model for customer service.
• Personally assists with cleaning and ensures staff accurately follows all posted cleaning schedules and procedures to maintain a clean and safe work area and dining room at all times.
• Ensures equipment is properly maintained and clean.
• Creates dietary staff schedules based on hospital census and rotates weekend assignments among all staff, including themselves.
• Ensures the dietary team prepares snacks and nourishments according to patient food preferences and physician orders.
• Follows safety, infection control, and emergency procedures in accordance with facility policies and procedures.
• Coaches and trains staff.
• Performs other duties as assigned.

What we're looking for
Education:

• High school diploma, GED or combination of education and relevant work experience preferred.

Licenses/Certifications:

• Valid driver's license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.
• Food Safety/Sanitation certification preferred.

Skills & Experience:

• Previous experience in business development at psychiatric healthcare facility preferred

Standards of Performance

Compliance

• Understands and adheres to the hospital compliance plan and Code of Conduct.
• Maintains confidentiality at all times and follows HIPAA guidelines for disclosing information.
• Adheres to facility, department, corporate, personnel, and standard policies and procedures.
• Treats all patients, visitors, and coworkers with dignity and respect.
• Maintains a professional appearance, wears a name badge at all times, and adheres to uniform standards, when applicable.

Teamwork

• Takes initiative to support the team and remains flexible when asked to assist in other areas.
• Consistently demonstrates positive and affirming behaviors when addressing conflict or stressful situations.
• Demonstrates concern for the overall team and understands how individual actions affect others.
• Maintains a positive attitude and contributes to an enjoyable and productive work environment.
• Avoids unfavorable behaviors, including rumors, inappropriate conversations, and other conduct that may negatively affect the work environment.

Customer Service

• Assumes responsibility for maintaining a clean and safe environment and demonstrates knowledge of the facility and services provided.
• Greets all customers in a positive manner and demonstrates sensitivity to their needs.
• Answers the telephone according to department guidelines and avoids unnecessary or excessive transfers.
• Provides superior customer service while maintaining appropriate professional and therapeutic boundaries.
• Listens to patients and customers regarding concerns or problematic issues and responds in a non-defensive manner.

Accountability

• Adheres to attendance requirements and follows the appropriate procedures for requesting time off.
• Attends departmental and staff meetings as required.
• Takes accountability and pride in their work, strives to exceed minimum expectations, demonstrates initiative, and completes work in a timely and accurate manner.
• Acknowledges mistakes and demonstrates a willingness to learn from them and make necessary corrections.
• Demonstrates enthusiasm, dedication, and a strong work ethic in all responsibilities.

Schedule: Full-time

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

More about Copper Springs East

Copper Springs East in Gilbert, AZ, located in the greater Phoenix metro area, is a behavioral health hospital providing inpatient and outpatient programs for mental health and addiction. We treat adults and seniors.

Our treatment programs include inpatient mental health and addiction treatment, outpatient Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), and ECT therapy.

EEOC Statement

Copper Springs East Behavioral Health is an Equal Opportunity Employer. Copper Springs East Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.