Banquet Set-Up/Server

**Crowne Plaza Portland Downtown - Convention Center** 1441 NE 2nd Ave Portland, OR 97232

BANQUET SET-UP/SERVER

The Crowne Plaza Portland Downtown - Convention Center is seeking a Banquet Set-up/Server to join our team. The Banquet Set-Up/Server is responsible for creating an exceptional guest experience through timely setup, food & beverage service, and tear down of banquet functions. About Us At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their role and are committed to delivering excellent experiences for guests. Status On-call Schedule Variable schedule; Must be available weekends and holidays Rate of Pay $16.30 plus gratuities Benefits and Perks Hotel travel discounts Paid Time Off Holiday Pay Paycheck Advancement Program Supplemental Insurance Employee Assistance Program Subsidized Annual Tri-Met Bus Pass Complimentary Employee Parking Employee Meals Eligible Employee Benefits Insurance: Medical, Dental, Vision, Life and AD&D 401(k) with Employer Match Qualifications Knowledge of Principles of providing customer service, including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction. Displays knowledge of safety practices and procedures regarding fire or other emergency situations in the banquet department. Food and beverage service standards and appropriate table settings. Banquet space and set up procedures and standards. Basic mathematical calculations. Skills and Ability to Physical strength and manual dexterity to operate necessary equipment and perform required duties. Actively listen and give full attention to guests, asking questions when necessary to find out how to best meet their needs. Multi-task and maintain composure in a fast paced environment while handling frequent interruptions. Manage one’s time in order to meet productivity standards. Communicate effectively in the English language with guests and co-workers in order to accurately receive and convey information. Wear appropriate uniform and slip resistant footwear according to the standards of the position and company policy. Acknowledge, understand and abide by company programs, policies, procedures, and brand standards. Meet attendance requirements with dependability and consistency. Education and Experience High school diploma or equivalent. Two years banquet/food service or related experience preferred. Licenses Valid Food Handler Permit required. Valid Alcohol Server Permit required. Physical Requirements Heavy Work: Exerting up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. Must be able to stand, walk, bend, climb, lift, carry, crouch, kneel, push, pull, reach, push, pull, stoop, grasp and see. Drug Free Workplace, Equal Opportunity, E-Verify Employer #J-18808-Ljbffr Hollander Hospitality