Server - The Fillmore Detroit

About Live Nation Entertainment Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Job Summary Join our team as a Server to provide exceptional service to guests at events, managing food, beverage, and guest interactions with professionalism and hospitality. Who Are You? Passionate and motivated, driven, and entrepreneurial. Resourceful, innovative, forward‑thinking and committed. You thrive in a fast‑paced environment and embrace the values of Live Nation Entertainment. What This Role Will Do Greet all guests at table Respond to guest inquiries regarding menu and wine list Inform guests of daily specials and make recommendations Suggestively sell menu items, beverages, desserts, etc. Anticipate and respond to guest needs Address guest concerns/complaints regarding food or service, correcting errors or resolving complaints with a friendly, positive attitude Organize and prioritize service according to appropriate service sequence Take menu, beverage, and bar orders from guests and communicate orders to kitchen and/or bar through POS terminal Check food orders prior to serving to ensure they are correct, properly presented, and that special requests have been met Deliver food and beverages to table Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Memorize menus and daily specials Pre‑bus tables: remove dirty plates, glasses, etc., from table once guest has finished Clean spills on tables or around work area Maintain Live Nation safety and sanitation standards Prepare guest checks (on micros terminal) and check for accuracy Receive payment and process cash, credit card or traveler’s check transactions Have knowledge of all music, promotional or special events in the house Assist other servers or other employees as needed Work occasionally on special events scheduled throughout the venue What This Person Will Bring State or County Licensee or Certification Requirement / Responsible Alcohol Awareness Training Certification or Equivalent 2‑5 years high‑volume experience in restaurant operations Working knowledge of high‑volume restaurant operations and safe, responsible alcohol service Standard food preparation and presentation Skill in guest relations Wine and liquor knowledge Ability to handle multiple tables simultaneously efficiently and with an upbeat, friendly attitude; read guests to anticipate their needs High School Diploma Preferred Point of Sales knowledge Physical Demands / Working Environment Fast‑paced, often loud and stressful working environment Extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques Equal Employment Opportunity Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, disability (including HIV and AIDS), marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth and breastfeeding), gender, sexual orientation, and any other basis protected by applicable law. Hiring Practices The preceding job description indicates the general nature and level of work performed by employees in this classification. It is not an exhaustive inventory of all duties, responsibilities, and qualifications. Live Nation recruitment policies are designed to place highly qualified persons in a timely and efficient manner, using promotion, referrals, advertising, agencies, recruiting, job fairs, college recruiting, and search firms. Live Nation will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. #J-18808-Ljbffr Live Nation Entertainment Inc