Automotive Service Technician

Job Description

AUTOMOTIVE SERVICE TECHNICIAN- IMPORT VEHICLES

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION:

We are seeking a skilled, detail-oriented Service Technician specializing in the reconditioning of imported vehicles, including but not limited to Acura, Volvo, Infiniti, Hyundai, and Genesis. The ideal candidate has strong diagnostic abilities, advanced technical knowledge, and a passion for delivering exceptional customer service. Responsibilities include performing routine maintenance, inspecting inventory vehicles, and completing reconditioning work with manager approval-primarily on import brands, with some domestic vehicles as well.

THE PERKS:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay
• Flat rate pay

Skills & Qualifications:

• Intermediate-level technicians (B/C-level); not entry-level/lube tech.
• A5 Brakes (minimum requirement)
• A4 Suspension & Steering (minimum requirement)
• A1 Engine Repair (good-to-have, but not required)
• A6 Electrical/Electronic Systems (good-to-have, but not required)
• A7 Heating & A/C (good-to-have, but not required)
• Ability to read and comprehend instructions and information.
• Excellent communication skills.

Essential Duties & Responsibilities:

• Perform multi-point/safety and used-vehicle reconditioning inspections
• Diagnose and complete required repairs to prepare vehicles for retail
• Document findings and repair recommendations with accuracy and urgency
• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair as authorized.
• Communicate with the Parts Department to obtain needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
• Document work performed.
• Road-test vehicles to ensure repair has addressed the customer complaint.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers' vehicles are kept clean.
• Administer safety and housekeeping policies and procedures.
• Understand and follow federal, state, and local regulations, governing service repair work.

Physical Requirements:

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee is occasionally required to walk, sit, and talk or hear.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift weights up to 100 pounds.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55 retail franchises, 9 collision centers and 41 Michigan retail locations. The group employs nearly 3,000 individuals. It's the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise ... to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer's specific needs. LaFontaine represents the following brands: Aston Martin, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Infiniti, Jeep, KIA, Mazda, Mercedes-Benz, Nissan, RAM, Polestar, Sprinter, Subaru, Toyota, Volvo and Volkswagen. The LaFontaine Family Deal; it's not just what you get, it's how you feel. Visit for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.


Our Core Values: Accountability , Responsibility , Respect , Communication , Teamwork , Passion.

LaFontaine Automotive Group is an equal opportunity employer.