Assistant Store Manager

Assistant Store Manager — Keystone Mall, Indianapolis, INAt Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry.The RoleThe Assistant Store Manager is a passionate leader and brand ambassador who partners closely with the Store Manager to drive commercial success, operational excellence, and elevated client experiences. Through inspirational leadership, brand stewardship, and a commitment to luxury standards, they help cultivate a high-performing store environment that reflects the elegance and values of Ana Luisa.This role plays an integral part in developing talent, cultivating clientele, and supporting overall store profitability while ensuring every client interaction reflects the highest level of service and hospitality.ResponsibilitiesPartner closely with the Store Manager to lead, inspire, and develop a high-performing store teamSupport recruitment, onboarding, coaching, and ongoing development to cultivate a collaborative and service-driven cultureDrive sales performance and KPI achievement, including conversion, AOV, UPT, client retention, and overall store profitabilityDeliver bespoke service and elevated client experiences that strengthen loyalty and cultivate long-term clienteleServe as a leadership presence on the sales floor, motivating the team to consistently exceed luxury service standardsSupport the planning and execution of in-store events and client experiences that drive community engagement and brand affinityChampion clienteling initiatives and leverage customer insights to elevate the client experience and support business growthOversee operational excellence across front and back of house, including inventory management, omni-channel transactions, shipment processing, and store organizationMaintain exceptional visual merchandising and presentation standards in alignment with brand expectationsPartner with store leadership to optimize scheduling, team productivity, and overall business performanceQualifications2+ years of retail leadership experience, preferably within luxury or premium retailProven success driving sales performance and achieving KPIsStrong leadership, coaching, and clienteling expertisePassion for fine jewelry, styling, and delivering elevated luxury experiencesStrong business acumen with exceptional organizational skills and attention to detailProficiency in Shopify, Google Workspace, and inventory management systemsPolished communication skills with a refined, client-focused presenceFlexibility to work evenings, weekends, and holidays as business needs requireWhat You'll Love About UsAt Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer a comprehensive benefits package including health insurance, paid time off, commuter benefits, and exclusive brand perks, including employee discounts.If you are a motivated retail leader with a passion for luxury service and team development, we invite you to join Ana Luisa during an exciting period of growth and brand evolution.CompensationThe expected salary range for this position is $65,000–$70,000 annually. Final compensation is based on experience, skills, and qualifications.EEOCAna Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.