Patient Services Representative
Virtual Vocations Inc
Working remotely on a full-time basis, the Patient Services Representative will manage communications with patients, guarantors, and insurance companies, resolving accounts efficiently while providing exceptional customer service during scheduled shifts. Key responsibilities Answer phone calls and provide accurate information regarding patient accounts, balances, and insurance billing Resolve billing errors and bring patient accounts to resolution through various payment options Document all interactions and maintain up-to-date knowledge of procedures and protocols Required qualifications Previous customer service experience Ability to communicate professionally and clearly Detail-oriented with a thorough approach to tasks Positive and encouraging attitude Reliable home internet connection meeting company criteria Virtual Vocations Inc
Vacancy posted 4 days ago
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