Sr Lead Engineer

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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The IT Senior Lead Software Engineer - Service Assurance is responsible for designing, developing, and maintaining software solutions that ensure high network reliability, performance monitoring, and automation in telecom operations. This role involves leading software development initiatives, collaborating with cross-functional teams, and implementing innovative technologies to optimize service assurance processes. We're seeking a highly skilled and experienced Lead Cloud Engineer to architect, implement, and manage scalable cloud solutions across our enterprise. This role will lead a team of engineers and collaborate with cross-functional stakeholders to drive cloud adoption, automation, and innovation using platforms like AWS, Azure, or GCP.

Location

This role is designated as a fully remote position within the United States.

The Main Responsibilities

• Software Development Leadership: Drive the architecture, design, and implementation of software solutions for service assurance, ensuring scalability, security, and performance.
• Automation & AI Integration: Develop and implement automated solutions using AI/ML to enhance proactive network monitoring and incident resolution.
• System Optimization: Improve fault detection, incident management, and predictive analytics capabilities within service assurance platforms.
• Technical Strategy: Define best practices for software engineering, code quality, and system reliability within the department.
• Collaboration & Stakeholder Engagement: Work closely with operations, business teams, and engineering to align software solutions with strategic objectives.
• Data-Driven Enhancements: Leverage big data analytics, telemetry, and monitoring tools to optimize network performance.
• Security & Compliance: Ensure software solutions adhere to industry standards, cybersecurity best practices, and regulatory requirements.
• Mentorship & Leadership: Provide technical guidance to junior engineers, fostering innovation and continuous improvement.
• Design and implement secure, scalable, and highly available cloud infrastructure.
• Lead cloud migration initiatives and modernize legacy systems.
• Develop and enforce cloud governance, security, and compliance standards.

What We Look For in a Candidate

• Bachelor's or Master's degree in Computer Science, Software Engineering, or related field.
• 8+ years of experience in software development, with at least 5 years in telecom or service assurance.
• Expertise in programming languages such as Java, C++
• Strong understanding of cloud technologies, APIs, and microservices architecture.
• Deep expertise in at least one or two major cloud platform (AWS, Azure, or GCP). GCP and AWS experience preferred.
• Proficiency in scripting languages (Python, Bash, PowerShell).
• Strong understanding of networking, security, and containerization (Docker, Kubernetes).
• Certifications such as AWS Certified Solutions Architect, Azure Solutions Architect, or Google Cloud Professional Cloud Architect are a plus.
• Experience with AI, ML, automation, and predictive analytics for network optimization.
• Excellent problem-solving, communication, and leadership skills.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Requisition #: 338823

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline 07/09/2025