Operations Manager-Pediatric and Orthodontic Dental Group

Job Description

About Us

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We are a fast-growing, high-volume dental organization committed to delivering exceptional patient care while maintaining operational excellence. Our practice supports multiple providers daily and continues to expand through strategic growth, efficient systems, and a strong team culture.

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We are seeking an experienced Operations Manager with a proven track record of successfully managing a large dental practice and driving organizational growth.

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Position Summary

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The Operations Manager will oversee the day-to-day operations of our dental practice, ensuring efficiency, profitability, exceptional patient experiences, and team accountability. The ideal candidate has extensive experience managing a busy dental office with three or more providers working daily and has played a key role in scaling practice growth.

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Required Qualifications

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• Minimum 5 years of dental practice management experience in a leadership or operations management role.
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• Experience managing a high-volume dental practice with 3+ providers per day.
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• Demonstrated history of contributing significantly to practice growth, operational efficiency, and profitability.
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• Strong knowledge of dental scheduling, insurance processes, collections, staffing, and patient flow management.
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• Proven ability to lead, coach, and hold teams accountable to performance goals.
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• Excellent communication, organizational, and problem-solving skills.
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• Experience with dental practice management software and reporting systems.
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Key Responsibilities

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• Oversee daily operations across all departments.
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• Monitor and improve key performance indicators (KPIs), production, collections, and patient retention.
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• Develop and implement systems that improve efficiency, profitability, and patient satisfaction.
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• Recruit, train, mentor, and manage administrative and clinical support staff.
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• Ensure optimal provider scheduling and chair utilization.
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• Manage budgets, payroll oversight, and operational expenses.
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• Drive practice growth through strategic planning and execution.
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• Maintain compliance with regulatory, safety, and company standards.
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• Collaborate with ownership and leadership to achieve short- and long-term business goals.
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Preferred Qualifications

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• Multi-location dental practice experience.
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• Experience in pediatric dentistry, orthodontics, or group dental practices.
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• Strong understanding of revenue cycle management and insurance operations.
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• Experience leading teams of 20+ employees.
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What We’re Looking For

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We are looking for a results-oriented leader who can demonstrate:

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• A measurable impact on practice growth.
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• Success in managing large teams and multiple providers.
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• Strong operational and financial acumen.
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• A commitment to building a positive, accountable, and high-performing culture.
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Compensation

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• Competitive salary based on experience.
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• Performance-based bonus opportunities.
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• Benefits package available.
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