Senior Instructor Chillers - New Freedom, PA

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Is this for you?  

Are you looking for that next step in your HVAC career? Are you someone with chiller expertise that would like to take that knowledge to mold and coach other chiller mechanics? Are you able to translate that knowledge for audiences at all levels? Are you looking for an opportunity to travel and see new places? Are you detail oriented and passionate about helping others in the field? Are you fantastic at forming relationships and communicating with at all levels of the organization? Are you excited by the prospect of being a collaborative and dependable teammate that helps design and deliver world class learning solutions? If that’s the case, Johnson Controls Inc (JCI) has an amazing opportunity for you!

This position is located in New Freedom, PA

What you will do  

In the role of a Senior Instructor for Chillers, you will be working within the fast-paced Building Efficiency product portfolio across North America.  You will be involved in some design and heavily involved in teaching courses to JCI employees.   You will do this by becoming a subject expert for our flagship York chillers, teaching technical curriculum with state-of-the-art technology, partnering with instructional designers, and learning professionals to define the best approaches, bringing problem-solving and expertise to every class you have, and being open to learning new skills as you grow in this job.  Does this sound like you?  If so, keep reading! 

What impact would you have?  

Everyone wants to feel like they’re having an impact.  In this position, you absolutely will.  You will have the opportunity to: 

• Impact people from around the world as a part of a global team creating stimulating ways to help others improve their performance at work.   

• Investigate new opportunities and participate in the development of effective training that is impactful and inventive.  

• Align your ingenuity and innovative ideas to reach the strategic plans of the business.  

• Continue to learn on a day-to-day basis about how our equipment and strategies work to conserve energy and protect our environment. 

How you will do it  

• Delivers assigned learning sessions, which may include live classroom sessions and web-based learning sessions (synchronous or asynchronous). Flexes instruction and facilitation style and approach to fit the needs of the audience, the content, and the technology. 

• Facilitates learning of materials, processes, systems that have advanced level content and/or facilitate learning in multiple areas of expertise. 

• Develops subject matter expertise in new technology, products, or processes and serves as a subject matter expert in the development of learning materials for these new areas using the Learning & Development Process (LDP). 

• Arranges for an appropriate learning environment for the presentation of material, which may include room arrangement, audiovisual equipment, technical equipment, web access, handouts, etc. 

• Measures results of technical training using appropriate methods for determining participant reaction, amount of learning, and ability to demonstrate new skills in the classroom setting. 

• Reports results of measurements and evaluations to appropriate Program Leaders, Learning and Development Managers. Develops and presents recommendations for continuous improvements to technical training. 

• Evaluates the on-the-job effectiveness of former class participants as appropriate. 

• Provides constructive feedback to learners on their understanding of new materials and their performance in the classroom. 

• Turn in and maintains records, prepares reports and correspondence as required. 

• Continuously updates and improves delivery and coaching skills including the use of new technologies for sharing knowledge and building skills. 

• Assist Region and Branch personnel with training needs and questions about Technical Education. 

• Works with the design and development team to create learning solutions, on time and on budget. 

• Maintain and upgrade lab equipment and computers used in training. 

What we look for  

Required  

• Technical - Hands down, we need someone who can understand our products.  Five plus years of experience with York chillers, would be ideal, along with experience in performing operational checks, monitoring operations, and troubleshooting & startup of York chillers. 

• Experienced –  Someone with five or more years’ experience with a company like Johnson Controls would be very desirable. 

• Articulate – Your writing, communication and facilitation skills must be strong in order to clearly articulate and transfer the content.      

• Educated – Holds a Bachelor’s Degree in Engineering, Business, Education or something that would support the mission of this position.  

• Detailed – Realizes the importance of details in leading to impactful outcomes. 

• Collaborative – Collaborates with IDs, learning professionals, product managers, program managers, stakeholders, and more people in the business than we can count. 

• Professional – Has personal ethics, does quality work, and has a positive attitude. 

HIRING SALARY RANGE: $85,000 - $117,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

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