Guest Service Agent
Hersha Hospitality Management
Guest Service Agent OpportunityGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillsHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels
- ...Guest Service AgentThe Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards...Suggested
Peachtree Group
Falls Church, VA2 days ago - ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
$13 - $17 per hour
...Guest Services Representative At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for...SuggestedHourly payCasual workFlexible hoursAfternoon shift$14 - $16 per hour
...Responsive RecruiterBenefits: Employee discounts, flexible schedule, free uniforms.At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth...SuggestedCasual workFlexible hoursAfternoon shiftNothing Bundt Cakes
Fairfax, VA2 days ago- ...Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...SuggestedLocal areaAll shifts
Extended Stay America
Fairfax, VA2 days ago $13 per hour
...Joy Creator Position At Nothing Bundt CakesAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party...Casual workFlexible hoursAfternoon shiftNothing Bundt Cakes
Vienna, VA1 day ago- ...Job Description Job Description Guest Service Representative A guest service representative is responsible for attending to the needs of guest, especially during check-in and check-out. · Providing information to guests about hotel policies, services...Local areaImmediate startShift work
$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart time- ...assigned.Occasional Functions:Receive, sort, and direct incoming and outgoing mail.Coordinate pick-up and delivery of express mail services.Assist with other related clerical duties such as photocopying, faxing and filing.Position Requirements / Qualifications:High...Full timeWork at officeLocal areaWeekend work
S L Nusbaum Realty
Reston, VA5 days ago $16.25 per hour
...Membership Concierge IIAs a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...Hourly payFlexible hoursLife Time Fitness
Reston, VA1 day ago$16.25 per hour
...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...Hourly payFull timeTemporary workFlexible hoursLife Time Fitness
Reston, VA5 days ago$18 - $21 per hour
Concierge Position at The Kensington Reston Why The Kensington Reston? Because Our Promise is to love and care for your family as we do our own…and this extends to our team members too! Become part of a community that’s driven by its unique core values: a Love for Seniors...Hourly payPart timeWork at officeLocal areaLong distanceFlexible hoursAfternoon shiftKensington Senior Living
Reston, VA4 days ago- Rumble Boxing in Falls Church, VA is seeking a results-driven front desk sales associate to grow memberships and retail while delivering outstanding hospitality. You will welcome members, drive first-time member experiences, and close sales with a friendly, professional...Flexible hoursWeekend workEarly shift
- ...Ashburn, VA seeks a friendly Receptionist to manage calls, greet guests, and support daily office tasks with a cheerful, professional... ...with room setups, and help guests understand XCAL products and services. Strong communication and teamwork are essential to succeed in...Full timeWork at office
$18 - $20.75 per hour
...About Us Overview If you're looking to take customer service to the next level, then we want you to join our team!... ...living in our Gallery Apartments as well as their families and guests. Respond to all special requests for Gallery residents such...Brightview Senior Living
Great Falls, VA4 days ago$18 - $20.75 per hour
...the Concierge is often the first person to assist our residents and guests.ResponsibilitiesYou have a positive attitude and love working with people!Your organizational, communication, and customer service skills are first class.You thrive on staying busy and being part...Work at officeNight shiftBrightview Senior Living
Herndon, VA5 days ago$22 per hour
...unforgettable experiences? Join our team as a Banquet Houseperson and bring your energy and enthusiasm to help us deliver exceptional service to our guests! Summary: Work alongside our banquet team to set up and break down event spaces, ensuring they are ready for...Flexible hoursMargaritaville Hollywood Beach Resort
Reston, VA4 days ago$22 per hour
...unforgettable experiences? Join our team as a Banquet Houseperson and bring your energy and enthusiasm to help us deliver exceptional service to our guests!Summary:Work alongside our banquet team to set up and break down event spaces, ensuring they are ready for flawless...Flexible hoursDavidson Hospitality Group
Reston, VA2 days ago- Metropolitan Healthcare Services in Falls Church, VA seeks a Desk Ambassador/Health Screener for weekend shifts (Saturday and Sunday). This part-time role greets guests, screens visitors, and assists with wheelchairs and luggage while guiding them to the hospital facilities...Part timeShift workWeekend work
- ...cleanliness of the Hotel particularly the hallways, make sure that guest will have cleaned environment. Do some particular project that... ...a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. Qualifications...Weekend work
HYATT Hotels
Reston, VA1 day ago $18 - $20 per hour
...welcoming environment? Join our dedicated housekeeping team as a Housekeeping Houseperson and be part of providing exceptional service to our guests. As a Housekeeping Houseperson, you will support our housekeeping department by assisting with various tasks such as...Flexible hoursNobu Eden Roc Hotel Miami Beach
Reston, VA1 day ago$18 - $20 per hour
...welcoming environment? Join our dedicated housekeeping team as a Housekeeping Houseperson and be part of providing exceptional service to our guests. As a Housekeeping Houseperson, you will support our housekeeping department by assisting with various tasks such as...Flexible hoursDavidson Hospitality Group
Reston, VA5 days ago- ...workplace experience. As the first line of response for questions and needs, you will welcome guests, guide them, troubleshoot issues, and maintain secure, well-organized spaces while collaborating across teams to elevate service quality. #J-18808-Ljbffr Cushman & Wakefield
- ...'ll enjoy the satisfaction of providing top-notch amenities to guests, including complimentary buffet breakfast and Wi-Fi, fully equipped... ..., the Complimentary Breakfast Attendant delivers exceptional service during the hotel's morning dining period. This role is...Daily paidShift workDay shift
DHS Brand
Reston, VA2 days ago $16 - $17 per hour
...time Description As a Breakfast Attendant , you are responsible for the overall success of the Hotel's breakfast service and ensuring guest satisfaction and product quality standards are met. The role of the Breakfast Attendant is to be a key person of reference...Part timeLive inFlexible hoursNight shiftIsland Hospitality
Herndon, VA1 day ago$18 - $20 per hour
...creating exceptional experiences? Join our team as a Bellperson and become an integral part of our guests' memorable stays. With your high energy, enthusiasm, and impeccable service skills, you'll assist guests with their luggage, provide information about our hotel's...Local areaNobu Eden Roc Hotel Miami Beach
Reston, VA1 day ago$18 - $20 per hour
...creating exceptional experiences? Join our team as a Bellperson and become an integral part of our guests' memorable stays. With your high energy, enthusiasm, and impeccable service skills, you'll assist guests with their luggage, provide information about our hotel's...Local areaMargaritaville Hollywood Beach Resort
Reston, VA5 days ago$18 - $20.75 per hour
...Concierge is often the first person to assist our residents and guests. Responsibilities You have a positive attitude and love... ...with people! Your organizational, communication, and customer service skills are first class. You thrive on staying busy and being part...Work at officeNight shift$21 per hour
...decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following... ...quality to ensure guest satisfaction. Responsibilities Guest Service: Performs the manager-on-duty role during 3rd shift....Minimum wageTemporary workLocal areaNight shift$15.5 - $18.52 per hour
...- $18.52 Hourly, Job Shift: Any, Ensures the provision of a clean environment for our residents and staff, providing high quality services and high standards of cleanliness, ensuring compliance with infection control procedures. Qualifications Essential Functions 1) Ability...Hourly payPart timeShift work
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