Repair Technician I - Medical Devices

Repair Technician I - Medical Devices

Location: Santa Barbara, CA

Salary Range: $20.70 - $37.75

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is looking for a Repair Technician I to join our team in a role that blends hands-on technical skill with critical diagnostic work. This position will perform incoming evaluations to identify failure modes and utilize everything from digital multimeters to oscilloscopes to ensure our medical devices meet life-saving specifications. Whether it is disassembling complex components or navigating SAP to track work orders, commitment to Good Document Practices (GDP) and precision.

Essential Duties and Responsibilities:

• Operates a variety of hand-operated tools and electronic equipment to repair products specified on work orders using standard work instructions and inspection procedures.
• Performs incoming evaluations and identify failure mode of returned product using a variety of factors.
• May support daily product testing by performing FCO (Final Checkout), FCL (Final Check List) and other automated or manual electrical tests.
• Tests products use a variety of tools which may include computer programs, Digital Multi Meters, Oscilloscopes, light measurement equipment, digital and analog electrical test equipment.
• Record test results and findings into forms or database applications.
• Responsible for accessing and following packaging instructions and work instructions from PLM and Document management systems based on product structure requirements.
• ERP and Complaints database experience preferred.
• Prepares, issues, and kits materials based upon the Repair Work Order Pick List requirements according to work instructions and departmental guidelines.
• Performs inspection of work completed and documentation to assure correct specifications and functional criteria have been met.
• Performs daily cleaning of the work area and initiates "Area Clearance" to maintain material traceability at the workstation.
• Performs or initiates required Preventive Maintenance schedules on the equipment and tooling within the repair department.
• Support department with internal/external audits and non-conformances (NCRs)
• Ensure all departmental procedures and Good Document Practices (GDP) are followed.
• Provides department management with input for new products, processes, procedures, and fixture development.
• Ability to work on multiple process steps or lines adjusting and reprioritizing work as necessary.
• Must accurately transact Service work order data into ERP.
• Participate in required company training activities related to products and processes supporting medical device manufacturing.
• Maintain and follow electrostatic discharge (ESD) work environment procedures.

Knowledge:

• Demonstrates limited knowledge of industry practices and standards.
• Reasoning Ability: Solves routine problems of limited scope and complexity following established policies and procedures.

Skills/Abilities:

• Basic knowledge of MS Office (Excel, Teams, Outlook) preferred.
• Basic knowledge of visual inspection, part handling, component assembly, and barcode scanning.
• Basic ability to test, disassemble and repair returned products.
• Navigates SAP, Agile and Documentum systems with assistance.
• Basic CNC and bead blasting skills preferred.
• Solving simple math equations and the ability to perform tasks through verbal communication.
• Adopt an environment of continuous improvement to develop more robust procedures and improvements within existing processes to produce cost effective quality products.
• Good manual dexterity to assemble electro-mechanical assemblies.

Education/Experience:

• High school diploma or equivalent required.
• Experience in the medical device industry or similar preferred.
• Experience working in a fast paced, multilayered work environment preferred.

Reasoning Ability:

• Ability to identify and define problems, collect data, analyze established facts, draw valid conclusions, and effectively communicate the information both verbally and in writing to a variety of audiences.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to both appropriately format and develop a clear logic trail to establish conclusions based on an understanding of factual evidence.
• Ability to critically think; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to actively learn, understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities Requirements:

• Ability to utilize judgment and make decisions considering the relative risks and benefits of potential actions to choose the most appropriate one.
• Ability to assess, plan, schedule and manage multiple long-term and short-term projects, tasks, responsibilities and/or priorities in a concurrent fashion with several parallel deliverables and execute deliverables to time-line commitments.
• Ability to be an effective team member and work well with others in a team environment on cross-functional and/or matrix teams.
• Ability to be flexible with changing priorities and comply with constantly changing procedures.
• Ability to build strong relationships both internally and externally.
• Ability to work in a fast-paced environment.

Language and Communication Skills:

• Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.
• Ability to verbally communicate ideas and issues effectively to other team members and management.
• Ability to write and record data and information as required by procedures.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 30 pounds.

Vision Requirements:

• Visual acuity necessary to do the job safely and effectively.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The area that this job is performed in is a general office or open cubicle/workstation environment.
• The noise level in the work environment is usually moderate.

Arthrex Benefits:

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Lunch
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Paid Sick Leave
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.