New Patient Coordinator

Description Part-Time New Patient Scheduler Dehesa Dermatology | Clovis, CA Position: New Patient Scheduler – Dermatology Employment Type: Part-Time Department: Patient Scheduling Location: Clovis, California Join Our Team! Dehesa Dermatology is seeking a friendly, organized, and motivated Part-Time New Patient Scheduler to join our growing dermatology practice! We are looking for someone who is passionate about patient care, has excellent communication skills, and thrives in a fast-paced medical office environment. As a New Patient Scheduler, you will be one of the first points of contact for our patients, helping create a welcoming and professional experience from their very first phone call. Key Responsibilities Answer incoming calls and assist new patients with scheduling appointments. Register new patients and accurately enter demographic and insurance information into the electronic medical record (EMR) system. Review incoming referrals and ensure all required documentation is received before scheduling. Verify insurance eligibility and identify authorization requirements. Coordinate with the referral and authorization departments to ensure patients are scheduled appropriately. Explain appointment preparation instructions, office policies, and scheduling expectations. Maintain accurate patient records and scheduling documentation. Communicate professionally with referring providers, patients, and internal staff. Assist with managing incoming referrals and scheduling queues to ensure timely patient access. Maintain patient confidentiality and follow HIPAA guidelines. Qualifications Previous medical office or patient scheduling experience preferred. Dermatology experience is a plus! Familiarity with medical insurance, HMO/PPO plans, referrals, and prior authorizations preferred. Experience using electronic medical records (EMR) systems. Strong multitasking, organizational, and time-management skills. Excellent telephone etiquette and customer service skills. Ability to work independently while contributing to a team environment. Strong attention to detail and accuracy. Bilingual English/Spanish is a plus. What We're Looking For Our ideal candidate is someone who is dependable, compassionate, detail-oriented, and proactive. We value team members who take initiative, communicate effectively, and understand the importance of providing an exceptional patient experience. Why Join Dehesa Dermatology? At Dehesa Dermatology, we are committed to providing high-quality patient care in a professional, supportive, and team-oriented environment. We take pride in building a team that values collaboration, accountability, and excellent service. If you enjoy helping patients, staying organized, and being part of a growing medical practice, we would love to hear from you! Dehesa Dermatology is an Equal Opportunity Employer. #J-18808-Ljbffr DEHESA DERMATOLOGY INC