ADMINISTRATIVE ASSISTANT II

Requisition No: 874602


Agency: Department of Health

Working Title: ADMINISTRATIVE ASSISTANT II - 64056444

Pay Plan: Career Service

Position Number: 64056444


Salary: $34,760.00- $43,560.14


Posting Closing Date: 06/10/2026


Total Compensation Estimator Tool

Florida Department of Health

State Personnel System

Your Specific Responsibilities:

This position is responsible for providing administrative support and assistance to the Early Steps Program and reports to the Public Health Services Manager F-SES/Early Steps Program Administrator in the Division of Children's Medical Services, Early Steps Unit. The incumbent in this position must be able to work independently, must have the ability to organize and prioritize workload, be capable of ensuring continuity of work in the absence of supervision, and demonstrate sound judgement and initiative in the performance of these duties.

The following duties and responsibilities are assigned to this position:

• Prepares timely travel authorization requests and reimbursements for staff and council members according to established procedures.
• Coordination of conference registrations and reservations, as needed.
• Assists and participates with staff in planning workshops, meetings, conferences, and monitoring visits.
• Maintains and orders supplies/materials needed for the Bureau of Early Steps and Newborn Screening staff.
• Completes timely purchases, purchase orders, and invoices in line with purchasing guidelines, as needed.
• Processes, submits, and tracks MFMP/AOD, statements of work, and invoice requests.
• Clears purchase card purchases timely in the Works system.
• Manages FedEx, Language Line, and SunPass accounts.
• Answers phones, assist callers, tracks informal complaints, and provides quality customer service.
• Ensures program compliance with departmental policies and procedures.
• Distribute assignments on behalf of the Program Administrator and coordinates tracking of assignments to ensure timeliness.
• Coordinates, reviews, and edits outgoing correspondence, presentations, materials, etc. to ensure compliance with Department Brand Standards prior to routing. Program Workflow coordinator, tracks correspondence input into WorkFlow for the Program.
• Collaborate with the other Administrative Assistants within the Division by attending all scheduled meetings, supporting colleagues, and performing back-up assistance as needed to ensure coverage within the Bureau and Division.
• Distributes or processes incoming mail daily.
• Prepares and ensures Bureau correspondence (and other information) is mailed,scanned, or faxed in a timely and efficient manner.
• Performs other work-related duties as assigned.

Required Knowledge, Skills, and Abilities:

• Ability to provide quality customer service.
• Ability to establish effective working relationships.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to communicate effectively verbally and in writing.
• Ability to review documents, edit and apply brand standards.
• Ability to utilize a computer for work assignments.
• Ability to utilize Microsoft Suite and associated programmatic databases.
• Teamwork skills necessary to work within the Bureau.
• Problem solving skills, solution focused.
• Organized with attention to detail and timeliness of work.
• Ability to travel.

Qualifications:

Minimum -

• Currently employed by a Florida agency in the State Personnel System
• The candidate must have a minimum of one (1) year of administrative assistance experience.

Preferred -

• Highschool Diploma or GED at minimum.
• 1 year of professional customer service experience.
• 1 year of professional experience receiving calls and handling phone lines.
• 1 year of professional experience working with the Microsoft Office Suite.
• Experience working with any customer service field.
• Valid driver's license.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

2020 Capital Circle SE, Tallahassee, FL, 32301 with 10% travel

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click
• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.


Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.


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