Customer Service Specialist

Licensed Customer ServiceLocation: Monument, CO, 80132Salary: $55000.0 - $75000.0/yearExperience: 1 Year(s)Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member.We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities include but not limited to:Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive:Base pay plus commissionPaid time off/VacationHealth benefitRetirement plan with matchValuable experienceGrowth potential/Opportunity for advancement within my officeRequirementsAuto, Fire, Life and Health licenses (required)Excellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAble to learn computer functionsPride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskProvide timely and thorough activity reports to agentSelected candidate is expected to remain current in product changes, licensing, technical developments, and continuing educationIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Staff My Agency