Kennel Assistant

Kennel Assistant Location Casper Animal Medical Center – Sunrise Pet Lodge Job Summary The Kennel Attendant is responsible for the care and monitoring of daycare pets and boarding guests during each shift. For this reason, the Kennel Attendant must be compassionate and enjoy working closely with all guests (including dogs, cats, and small exotics). This position is offered asfull-time or part-time, regular work at the discretion of management; scheduled days and hours may vary during the week, weekends, and holidays. Overtime is possible, but not encouraged. This position requires standing for long periods and some heavy lifting up to 50 pounds may be involved. The Kennel Attendant reports to the Practice Manager and Kennel Manager. Starting pay range for this position is $12-$14 per hour, based on experience. Job Duties and Responsibilities General Tasks: Follows time clock procedures for clocking in and out at the start and end of the shift. Reports to work on time for each shift. Ensures the kennel facility is clean and tidy; always maintains a professional appearance. Provides safe and healthy environment for boarders and daycare guests. Performs nightly closeout duties at times. Client Service: Maintains a professional appearance and calm demeanor with all clients and team members. Answers client questions clearly and accurately. Answers phone calls and emails, creates reservations, and processes payments. Guest Care: Walks, feeds, and provides water for daycare guests and boarders. Cleans guest’s kennels and runs daily and as needed. Washes, dries, and stores towels and boarding facility bedding. Demonstrates and utilizes proper restraining techniques. Reads and accurately interprets the food and medication charts for any special situations. Monitors guests’ behaviors and notes potentially aggressive behaviors; requests assistance when needed. Provides boarders’ and daycare guests’ medications and records accurately in the charts. Escalates any guests’ health concerns to the management team or hospital veterinarians. Performs basic grooming tasks for qualified guests. On the day of discharge, gathers all the pet’s personal belongings for the client. Qualifications: Knowledge, Skills, and Abilities Knowledge: Basic animal handling skills Telephone and email etiquette English language Skills: Client service and interpersonal skills Pet restraint techniques Basic pet grooming skills Read and interpret medication and food charts Basic computer skills (Microsoft Office, E-mail, boarding software, and AVImark experience preferred) Abilities: Professional and courteous Flexibility Willingness to learn Attention to detail Adherence to procedures and protocols Works well in team environment Self-starter and able to work with minimal supervision Qualifications: Education/ Experience High school degree Prior kennel experience is preferred but not required Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability, or veteran status Thank you for applying with Sunrise Pet Lodge! Benefits Competitive pay; overtime pay, holiday pay Paid Vacation, Paid Sick time Generous personal pet discounts on veterinary care and boarding Medical, Dental, and Vision health insurance 401k/Retirement Plan National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #J-18808-Ljbffr