Bankruptcy Supervisor

Job Description

Job Description

Remote Work from Home!

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.

Purpose

Aldridge Pite, LLP has an immediate need for a Remote Bankruptcy Supervisor. The Supervisor will work with the Proof of Claim Team. This candidate must be dependable, efficient and have excellent communication skills. The candidate must have the ability to multi-task and manage time appropriately. Candidate must be willing and ready to motivate employees, resolve conflict and have the ability to make effective decisions.

Specific Duties and Responsibilities:

• Supervise the daily operations and workflow of the team to ensure referrals are processed accurately and within court deadlines and client service level agreements (SLAs).

• Monitor team productivity, workload, and quality metrics, proactively adjusting assignments and resources to meet operational goals.

• Provide leadership, guidance, and hands-on support during periods of high volume, staffing shortages, or other operational demands.

• Ensure team members are informed of process changes, client directives, and procedural updates; provide coaching and verify consistent implementation.

• Manage escalated and time-sensitive issues, ensuring prompt resolution and effective communication with internal and external stakeholders.

• Review, prepare, and respond to client scorecards, audits, and key performance indicators (KPIs), leveraging comprehensive knowledge of bankruptcy (BK) processes and client requirements.

• Establish and maintain collaborative relationships with attorneys, clients, and internal departments to promote efficient workflows, resolve issues, and maintain high service standards.

• Monitor work quality and compliance, providing ongoing coaching, feedback, and performance support to ensure accuracy and adherence to established procedures.

• Review and approve employee timecards, attendance records, and paid time off (PTO) requests in accordance with company policies.

• Assist with employee training, onboarding, and professional development to support team performance and continuous improvement.

• Identify process improvement opportunities and recommend solutions to enhance efficiency, quality, and client satisfaction.

• Support departmental objectives by participating in special projects and performing additional duties as assigned.

Basic Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.

• One year of supervisory or team lead experience preferred.

• Working knowledge of Chapter 7, Chapter 11, and Chapter 13 bankruptcy processes.

• Basic accounting and strong mathematical skills.

• Ability to train, coach, and support team members.

• Demonstrated leadership, professionalism, and strong work ethic.

• Proven reliability, dependability, and consistent attendance.

• Experience improving processes and driving operational efficiency.

• Strong organizational, problem-solving, and time management skills.

• Effective verbal and written communication skills.

• Proficiency in Microsoft Office and the ability to learn new systems.

In addition to remote work for most positions, we offer a comprehensive benefit program including:

• Company Paid Life and Disability Insurance plans
• Medical, Dental and Vision Plans with Prescription coverage
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth
• And so much more!

Aldridge Pite is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.