Team Associate

Job Description

Job Description

The Team Associate is responsible for supporting the daily operations of Chicken Shack by performing a variety of tasks related to customer service, food preparation, order fulfillment, and overall cleanliness. This position requires a team-oriented individual who is adaptable, dependable, and willing to assist wherever needed to ensure efficient operations and a positive customer experience.

Key Responsibilities:

• Greet customers and provide friendly, professional service.

• Accurately take customer orders in person and over the phone.

• Process payments and operate the point-of-sale system.

• Prepare, assemble, and package customer orders.

• Assist with food preparation and kitchen tasks as needed.

• Wash dishes, utensils, cookware, and kitchen equipment.

• Maintain cleanliness throughout the facility, including dining areas, kitchen, counters, and restrooms.

• Restock food, supplies, and packaging materials.

• Follow established food safety, sanitation, and cleanliness standards.

• Work collaboratively with team members to maintain efficient daily operations.

• Perform additional duties as needed to support the business.

Qualifications:

• Strong communication and customer service skills.

• Ability to multitask in a fast-paced environment.

• Dependable, punctual, and team-oriented.

• Attention to detail and commitment to cleanliness.

• Willingness to learn and perform a variety of responsibilities.

• Ability to work independently and collaboratively.