Customer Service Associate I

Overview Customer Service Associate I at Family Dollar. Join to deliver a great shopping experience for every customer. Responsibilities Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and overall neatness and presentability Other duties as assigned Qualifications High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents Must be able to lift 30 to 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills Strong organizational and communication skills Strong problem-solving and decision-making skills Perks and Benefits Employee Assistance Program Retirement plans Educational Assistance Additional benefits offered Legal notice We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment decisions are made without regard to protected status. In accordance with local laws, minors may be eligible for employment in certain roles. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities. This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr