Sales Coordinator- Renaissance Allentown- Full-Time
TPG Hotels Resorts and Marinas
Sales Coordinator- Renaissance Allentown- Full-Time The Sales Coordinator provides administrative and operational support to the Sales Department and assists the Director of Sales & Marketing and Sales Managers with day-to-day sales activities. This position helps coordinate group business, maintain accurate sales information, communicate with clients and hotel departments, and ensure a positive guest and client experience. Essential Duties & Responsibilities Provide administrative and clerical support to the Director of Sales & Marketing and Sales Managers. Assist with group bookings, rooming lists, group pickup information, VIP arrivals, and special requests. Maintain accurate and organized sales files, contracts, correspondence, and other documentation. Enter and update group and client information in hotel sales systems. Prepare reports, welcome letters, meeting materials, correspondence, and other sales documents. Monitor upcoming groups and communicate important information to appropriate hotel departments. Assist with client communication, follow-up, and coordination of group details. Answer telephone calls and emails professionally and respond to client and guest inquiries. Assist with Sales meetings, including preparing materials and taking meeting minutes as needed. Work closely with other hotel departments to ensure group and event information is communicated accurately and timely. Provide friendly, professional service to clients, guests, and team members. Assist with general organization and daily operation of the Sales Department. Perform other duties as assigned. Qualifications Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Strong customer service and interpersonal skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Ability to work independently and as part of a team. Basic computer proficiency, including Microsoft Office. Previous hotel, sales, or administrative experience preferred. Experience with hotel sales or property-management systems is a plus. High school diploma or equivalent required. What We Offer Medical, dental and vision insurance Sick Days Vacation Pay Matching 401K Holiday Pay Marriott Discount on hotel stays and dining. TPG Hotel Discounts Free Garage Parking Free Gym Membership EEO/VET/DISABLED Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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