Billing & Bookkeeping Specialist

Job Description

Job Description

We believe in transparency about who we are, what this role requires, and what it's like to work here. Hiring isn't something we take lightly, and neither is welcoming someone new onto our team. If it's not the right fit, we'll tell you. If it is, we want you walking in on day one knowing exactly what you signed up for.

This role is demanding and detail-driven. It's also meaningful work inside a team that genuinely supports each other and takes pride in doing things well.

We are a small, well-regarded Austin law firm specializing in estate planning, trust management, probate, and business law. The clients trust us with some of the most important decisions of their lives, and that responsibility shapes everything about how we operate. We're looking for an experienced Billing & Bookkeeping Specialist who is equally comfortable with numbers and with people.

What You’ll Be Doing:

As our Billing & Collections Specialist, you will play a vital role in managing the firm’s billing, retainer replenishment, and accounts receivable collections. You’ll be working closely with the team to ensure that our financial operations run smoothly.

How to Apply:

If you think you’re a good fit for this role, we want to hear from you! Please submit your resume along with a cover letter. In your cover letter, please include:

• What do you believe makes a strong Billing & Bookkeeping Specialist?
• Why you’re the best candidate for this position and what you bring to the team.
• Your salary expectations.

We’re excited to review your application and hopefully meet you soon! If you’ve made it this far, we know you’re serious about this opportunity. Thank you for considering joining our team!

$25 - $32 hourly Base Pay + Incentive

What We’re Looking For:

• Positive Attitude & Resilience: We need someone who can approach challenges with a positive, problem-solving mindset. We’re focused on solutions and improvement.
• Adaptability: We’re a growing firm, and things are always evolving. If you’re comfortable with change and eager to improve both yourself and the team, you’ll fit right in.
• Organized & Detail-Oriented: This role requires attention to detail and the ability to juggle multiple tasks efficiently. You should thrive on keeping things organized and ensuring nothing slips through the cracks.
• Tech-Savvy: You should be proficient in Excel and QuickBooks, and if you’re familiar with Clio, LawPay, or Lawmatics, that’s a big plus. We appreciate someone who’s comfortable with technology and willing to learn new tools to improve efficiency.
• Self-Sufficient: We are a team, but we also need someone who can take ownership of tasks and problem-solve independently when necessary.
• Excellent Communication Skills: In this role, you’ll be interacting with both clients and colleagues. We need someone who can communicate clearly, professionally, and empathetically, especially since many of the clients are going through difficult times.
• Commitment to Excellence: We expect you to give 100% while you’re here. Getting things done right the first time is essential, and we need someone who takes pride in their work and is committed to meeting high standards.

Expectations and Work Environment:

• A Fast-Paced, High-Performance Environment: We have high standards and need someone who’s committed to working hard and doing the job right. If you’re not up for this challenge, this probably isn’t the job for you.
• Constructive Feedback: We’re committed to helping our team grow, which means we’ll give you feedback when needed. If something needs to be addressed, we’ll work together to make improvements. However, we expect you to take responsibility for your work and make adjustments when needed.
• Team Collaboration: While you’ll have individual responsibilities, you’ll also be working closely with others. We believe in a team-oriented approach, and it’s important that everyone is willing to support each other. If you prefer to work independently without engaging with others, this job might not be a fit.
• Work Hours & Reliability: Our office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m., with a one-hour lunch and two 15-minute breaks. We need someone who can dependably show up on time every day. We also ask for reliability when it comes to work performance.
• Compassionate Client Interaction: Clients often come to us during some of the toughest times in their lives. Empathy and professionalism are a must. You’ll need to maintain patience, understanding, and respect in every interaction.

Additional Requirements:

• Strong Organizational Skills: You need to be detail-oriented and comfortable managing multiple databases and systems.
• A Willingness to Learn: If you’re unfamiliar with our case management software, we’ll train you. But you need to be willing to learn and adapt to new technology.
• Team Player: We are a tight-knit team, and we need someone who is ready to work collaboratively and help out in other areas when needed.

Compensation & Benefits:

• Salary: The starting salary is negotiable based on experience. Additional incentives and pay increases will be considered after 90 days.
• Work-Life Balance: While we generally don’t expect work outside regular office hours, there may be occasional emergencies or busy periods where extra help is needed. We appreciate your flexibility and dedication.
• Health Insurance
• 401(k) Matching

Hailey-Petty Law Firm, PLLC makes estate planning your Legacy, not a burden for your loved ones.

Our commitment is to support clients at every stage, guided by a few core principles:

• Education. We focus on helping clients fully understand their legal situations and options to ensure they feel informed and confident in making the best decisions.
• Building Trust. We aim to build that trust by maintaining open, transparent communication and providing honest guidance.
• Collaboration. We foster a collaborative environment where clients' thoughts, concerns, and questions are always welcomed, ensuring that our legal strategy reflects their unique perspective.