Quality Assurance Coordinator

MAXIMUS

Maximus is seeking Limited-Service Quality Assurance Coordinators for a remote opportunity. You will review customer interactions to ensure quality, accuracy, and compliance with program standards. Responsibilities include completing QA scorecards, analyzing performance trends, and coaching agents and supervisors. You will help drive continuous improvement initiatives, monitor staff performance against standards, and contribute to training and resource materials while working from home in the #J-18808-Ljbffr

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Vacancy posted 18 hours ago

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