Alarm System Installation Technician

Job Description

Job Description

Position Summary:
Performs entry-level installation work under close guidance, building proficiency in low-voltage cabling, device mounting, terminations, testing, and jobsite safety.

Essential Duties & Responsibilities

• Install, terminate, label, test, and document low-voltage cabling and security devices for intrusion, access control, CCTV/IP video, intercom, and related systems.
• Read work orders, floor plans, wiring diagrams, manufacturer instructions, and project documentation appropriate to assigned level.
• Use hand tools, power tools, meters, ladders, and lifts safely and correctly.
• Perform system testing and assist with customer orientation and project closeout.
• Maintain accurate work documentation, time records, equipment records, and customer information in company systems.
• Follow DSS safety, security, confidentiality, vehicle, and customer-service standards.
• Communicate professionally with customers, coworkers, vendors, and other project stakeholders.

Minimum Qualifications

• 0-1 years of relevant low-voltage/electronic security installation experience; equivalent technical training may substitute for some experience.
• High school diploma or GED.
• Valid driver license and driving record acceptable to DSS insurer.
• Ability to obtain and maintain Texas security registration/license required for assigned work.
• Working knowledge of access control, intrusion, CCTV/IP video, structured cabling, basic networking, and electrical troubleshooting appropriate to level.

Preferred Qualifications

• Manufacturer certifications in DSS-supported platforms.
• Technical school, electronics, networking, BICSI, NICET, or comparable industry training.
• Commercial construction and blueprint-reading experience.

Core Knowledge, Skills & Abilities

• Professional communication and customer-service skills.
• Sound judgment, accountability, organization, and attention to detail.
• Ability to learn and use DSS software, documentation standards, and applicable manufacturer systems.
• Ability to work effectively across departments and protect confidential company/customer information.

Physical Requirements & Work Environment
Frequent driving and work at customer/jobsite locations. Ability to walk, stand, bend, reach, use hand/power tools, climb ladders or lifts as job duties require, and lift/carry equipment and materials (typically up to 50 lbs., with assistance for heavier items). Work may occur in ceilings, attics, construction areas, outdoors, and varying temperatures. Reasonable accommodations will be considered as required by law.

General Statement
This job description describes the general nature and level of work expected. It is not an exhaustive list of all duties. DSS may modify responsibilities as business needs change. Employment remains subject to applicable company policies and law.