Patient Services Coordinator

Our OpportunityAre you a CDCA-certified professional in search of new opportunity? Northstar Behavioral Health is seeking a compassionate and detail-oriented MAP Care Coordinator to provide essential case management services to women in Ohio facing substance abuse challenges – many of whom are pregnant or living with persistent mental health conditions. As a MAP Care Coordinator, you’ll work closely with clients and treatment providers to support recovery and ensure successful outcomes through our collaborative, client-centered approach.Who We AreNorthStar Behavioral Health is a full-service non-profit behavioral healthcare agency. Since 1976, NorthStar Behavioral Health has been assuring access, safety, and quality to our clients within Hamilton County and the Greater Cincinnati area. Every day, we support individuals on their journey to recovery, healing, and hope - and we're just as committed to creating a workplace where our employees can thrive. At NorthStar Behavioral Health, exciting things are happening! We are building our team as we prepare to move into a new state-of-the-art facility this summer.What We OfferCompetitive Salary and Benefits Package, including health, dental, and employer-paid vision, life, and long-term disability coverages – Employees are eligible the first day of the month after hire!Up to 3 weeks of Paid Time Off each year - We value work and life balance!403(b) Retirement Plan - We help you plan for the future!Student Loan Forgiveness Program – We are a qualifying employer for the Public Service Loan Forgiveness (PSLF) program!Professional Development, CEUs and Learning Access via Relias - We develop our employees!Supportive Work Environment - We lift each other up, celebrate wins and grow strong as a team!Purpose-Driven Work - We make a meaningful impact in our community every day!Employee Assistance Program - Another resource to help you personally!Employee Discount Program - Save on travel, retail and other services!What We Require for this Role:Chemical Dependency Counselor Assistant (CDCA) Certification in the state of Ohio is required.Bachelor’s Degree in psychology, social work, or related field is preferred.Valid Ohio driver’s license and insurance.Ability to pass a background check and drug screen.Tuberculosis Skin Test and Influenza (Flu) vaccination within the past year;Ability to work a shift of 5:30 a.m. – 2:00 p.m. (M-F).Ability to frequently lift or move objects weighing up to 15 lbs. Key Job Responsibilities:Provide clinical therapeutic and case management services for adults with psychiatric disabilities to assist them in improving their current level of functioning in the community.Complete comprehensive assessments for diagnosis and evaluation of level of functioning, support network, adequacy of living arrangements, financial status, physical health, and level of self-care.Assist clients in identifying needs, setting goals, establishing concrete objectives, and developing a coordinated care plan with a set timeframe. Ensure their access to local resources and assist members in applying for benefits and health insurance such as SSI, SSDI, Medicaid, or Medicare.Actively reach out to clients who have not been in contact to ensure engagement in services in their home or transitional housing placement.Outreach and engage potential clients to evaluate appropriateness and desire for services in jails, hospitals, or street settings.Provide needed therapeutic interventions and conduct support groups to help clients improve their level of functioning.NorthStar Behavioral Health is an Equal Employment Opportunity (EEO) Employer. Our hiring and employment decisions are made without regard to protected characteristics such as race, color, religion, sex, national origin, age, disability, or genetic information.5:30 am to 2:00 pm (M-F)PI663aca514040-31181-40954390