Technical Customer Support Representative

Responsibilities Initiate new customer set up and portal access Monitor set up process and address delays Initiate account changes as needed Provide customer information on how to do business with CHS Provide customers with posted bids and price sheet quotes Work with customers to ensure contract policy is followed Facilitate customer inquiries related to customer and settlement payments Intake all types of customer disputes Review contract details provided by sales team Compile and distribute relevant reports for stakeholders Other duties as needed or assigned Requirements 1+ years of experience in Customer Service and Technical Support High School diploma or GED Strong written and verbal communication skills Proficient with MS Word, Excel, and PowerPoint Ability to work extended hours to meet business demands Ability to read, write and communicate in Spanish, preferred Soft Skills Strong Written Communication Strong Verbal Communication Certifications & Qualifications High School Diploma GED #J-18808-Ljbffr