Sr. Desktop Support Specialist with HIPAA/HITECH compliance
IPS Technology Services
Sr. Desktop Support Specialist with HIPAA/HITECH compliance Full time | IPS Technology Services | United States Posted On 06/02/2026 Job Information Job Opening ID ZR_1832_JOB In-progress IT Services Albany, NY 12201 Job Description Job Title: Sr. Desktop Support Specialist with HIPAA/HITECH compliance Duration: 30 months Location: Albany, NY 12232 Work Mode: Onsite/Hybrid Interview Process: Webcasting Must have: HIPAA/HITECH compliance Mandatory Documents: Passport Copy mandatory for Non USA Citizens Copy of Visa Stamping Page Three Professional References Copy of Driver License (USA Citizens) Requested Qualifications: 78 Months technical experience in end-user desktop troubleshooting and support. 78 Months technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity. 72 Months experience with ticket management software and related procedures (e.g., ITSM Service Now). 72 Months experience supporting, troubleshooting, and operating video-teleconference equipment. 72 Months experience with the Microsoft Suite of products as well as Desktop OS. 48 Months experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within an office setting supporting 75+ staff. 48 Months experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075). 48 Months experience in a customer service related support position providing direct, in- person technical support to Executive level clients/customers and administrators. 48 Months experience managing and prioritizing support calls. 24 Months experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). #J-18808-Ljbffr IPS Technology Services
Vacancy posted 13 hours ago
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