Lead Restoration Technician

PALM BUILD LLC

Job Description

About the Role:

PALM BUILD LLC is looking for a skilled and motivated Lead Restoration Technician to join our growing team in Charlotte, NC. This is your opportunity to take the lead on meaningful restoration projects, guide a talented crew, and make a real difference for property owners in their time of need. If you thrive in a hands-on environment and take pride in quality craftsmanship, we want to hear from you!

Responsibilities:

Perform water mitigation and restoration services
Work extensively in crawlspaces, including water extraction, drying, and moisture remediation
Set up and monitor drying equipment such as dehumidifiers and air movers
Remove damaged materials and perform light demolition work
Take moisture readings and document job progress
Upload job documentation, photos, and notes using mobile apps/software
Maintain clean and organized job sites and company vehicles
Communicate professionally and efficiently with homeowners, office staff, and team members
Participate in after-hours and weekend emergency response rotation

Requirements:

Previous water restoration experience REQUIRED
Crawlspace experience REQUIRED
Must be familiar with IICRC standards and procedures
Valid driver’s license REQUIRED
Must be proficient with technology and mobile apps/software
Strong communication and customer service skills
Ability to lift 50+ pounds
Comfortable working in confined spaces and challenging environments
Strong work ethic, reliability, and professionalism
IICRC certifications are a plus

Experience Preferred

Water restoration: 1+ year
Crawlspace work: 1+ year

About Us:

PALM BUILD LLC is a trusted restoration and construction company proudly serving the Charlotte, NC area. We've built our reputation on fast response times, quality workmanship, and genuine care for the clients and communities we serve. Our team is our greatest asset, and we're committed to creating a workplace where skilled professionals can grow, thrive, and build lasting careers.

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Vacancy posted 14 days ago

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