Deputy Senior Vice President of Small Business

Job Title

Senior Level (SL) System Position

Duties

The Senior Level (SL) system is for positions classified above GS-15 that do not meet the criteria for the Senior Executive Service (SES), nor do they involve the fundamental research and development responsibilities that are characteristic of the Scientific or Professional (ST) system. Duties include, but are not limited to:

• Serves as the backup for the Bank's principal executive leader for advancing EXIM's statutory small business mandate and ensuring small business exporters are fully integrated into the Bank's core financing, insurance, and policy framework.
• Develops and executes EXIM's enterprise small business strategy, ensuring programmatic priorities with national trade policy objectives, statutory requirements, and the Bank's broader mission.
• Serves as the Bank's Deputy Senior Advisor to the Chairman, Board, and executive leadership on small business policy, performance, and emerging market or exporter trends, providing expert analysis and strategic guidance to inform executive-level governance and decision processes.
• Acts as the senior internal advocate ensuring small business considerations are fully embedded across underwriting, credit policy, product development, claims, and transformation initiatives.
• Provides executive oversight of EXIM's small business programs, including outreach, education, customer service, and regional engagement models.
• Oversees regional and local outreach offices and ensures consistent, high-quality delivery of services nationwide.
• Drives enterprise-level continuous improvement by establishing rigorous performance metrics, integrating customer insights, and applying data-driven evaluation methodologies to strengthen program effectiveness, enhance service delivery, and inform strategic decision-making.
• Leads EXIM's national small business outreach and education strategy, including targeted initiatives for women-owned, minority-owned, and underserved businesses.
• Builds and sustains strategic partnerships with financial institutions, brokers, trade associations, state and local governments, and multiplier networks.
• Serves as the senior spokesperson and principal authority on small business issues, representing the Chairman and the agency before Congress, interagency bodies, industry organizations, and national stakeholders.
• Provides authoritative explanations of EXIM's small business programs, policies, and strategic priorities, ensuring consistent and accurate communication of agency positions.
• Delivers high-level testimony, briefings, and public statements, and ensures EXIM's perspectives are effectively articulated and advanced in national-level forums.
• Identifies gaps, barriers, and opportunities affecting small business exporters and provides actionable strategic recommendations for new or enhanced products, services, and operational processes.
• Champions innovation and modernization initiatives to improve access, reduce friction, and expand small business utilization of EXIM programs.
• Anticipates emerging economic, technological, and policy trends impacting small business exporters and adapts strategies to ensure continued relevance, competitiveness, and mission alignment.
• Co-chairs the Bank's Small Business Committee and serves on the Claims Committee, contributing to enterprise governance, policy coordination, and risk oversight.
• Establishes and monitors performance metrics to assess program effectiveness, customer satisfaction, and statutory compliance.
• Ensures accountability for results, program integrity, and responsible stewardship of resources across all small business programs and initiatives.